- PenFed Credit Union (San Antonio, TX)
- …an employee; it's about being a part of the PenFed family. PenFed is hiring a Workforce Operations Analyst to work onsite at our San Antonio, Texas service ... KPI metrics across the supported areas within the organization. The WFMO Analyst collaborates with each business unit management team on scheduling and training,… more
- Intuit (Atlanta, GA)
- …with 5 years of workforce strategy in call center or back office operations . + Experience with Workforce Optimization software a plus + Have working ... Overview Our company is seeking a Workforce Senior Business Consultant to assist in our...Business Consultant to assist in our high volume Risk Operations Organization. The position will regularly collaborate with senior… more
- American Airlines (Dallas, TX)
- …+ Provides support for Home-Based Representatives + Answers incoming phone calls to Workforce + Requests Routing Profile changes for Amazon Connect + Assists team ... members face to face at the Workforce window + Manages holiday bid, part-time extensions +...and SABRE + Reservations experience + Current or previous Analyst experience + Strong mathematical skills **Skills, Licenses &… more
- Amazon (Nashville, TN)
- Description Amazon's Internal Communications team supporting the Global Operations workforce is seeking an exemplary Business Analyst with broad technical ... You will maintain regular team reporting for the global Operations Internal Communications (OIC) team, and dive deep into...inside out. Basic Qualifications - 3+ years of business analyst , data analyst or similar role experience… more
- Qualtrics (Provo, UT)
- …5,000 people across the globe who think that's work worth doing **Account Services Workforce Planning Analyst ** **Why We Have This Role** As Qualtrics embarks on ... as we scale, we are seeking a seasoned, data-driven workforce planning analyst to develop and implement...written communication skills + 2-5 years total experience in operations , analytics, finance, or workforce management +… more
- Ford Motor Company (Dearborn, MI)
- …to do and be their best. **In this position ** The Labor Affairs, Workforce Software Human Resources Analyst , US Union Affairs is accountable for supporting ... the hourly workforce management project implementation along with their IT project...with the WFS HR Project Manager, IT work partners, Operations SMEs, and external solution consultants, as well as… more
- Netflix (UT)
- …anywhere, and can change their plans at any time. The Role: The Business Analyst in Workforce Management plays a critical role in analyzing and optimizing ... workforce strategies to improve efficiency, productivity, and customer service....allocation, and enhanced customer service outcomes. Additionally, the Business Analyst will support strategic planning initiatives, with a focus… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... of experience in a call center operation to include three years in a workforce management analyst role + Experience with Automated Call Distribution systems and… more
- Enterprise Mobility (St. Louis, MO)
- …Services Division for Enterprise Mobility currently has an exciting opportunity** **for Workforce Management Analyst !** **ABOUT THE ROLE** The Workforce ... strategies, interprets and develops staffing plans, and analyzes and applies workforce management concepts to ensure adequate scheduling of resources for supported… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). The Workforce Analyst collects, analyzes, and reports metrics on Military OneSource ... workforce and workload to help the Workforce ...to service level variations by working with client and operations management to match staff to demand and/or reallocate… more
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