- Motion Recruitment Partners (West Des Moines, IA)
- Workforce Management Analyst/ Call Center WEST DES MOINES, Iowa **Hybrid** Contract $46.53/hr - $52.43/hr Outstanding long-term contract opportunity! A ... well-known Financial Services Company is looking for a Workforce Management Analyst/ Call Center in West Des Moines, IA (Hybrid). Work with the brightest… more
- AssistRx (Overland Park, KS)
- …providers, and client partners. This leader will have full ownership of daily call center performance, workforce management, quality monitoring, and ... leader to oversee all aspects of our mail-order pharmacy call center operations. The Director of ... call volume fluctuations. + Manage scheduling, capacity planning , and workload balancing using workforce management… more
- City of New York (New York, NY)
- …Training is recruiting one (1) Administrative Staff Analyst NM to function as Director of Call Center Operations who will: - Direct the daily operation of the ... DSS OPPT Call Center staff and information systems to...Administration (FIA) and the DSS Office of Training and Workforce Development (OTWD) to ensure comprehension of new developed… more
- Northwell Health (Melville, NY)
- …compassionate Director, Financial Services to lead and optimize our financial services call center operations. This pivotal role is responsible for overseeing ... a deep understanding of healthcare revenue cycle management, medical billing processes, and call center best practices. You will be instrumental in ensuring… more
- PPL Corporation (Cumberland, RI)
- …will be responsible for planning , coordinating and coaching a team within the Call Center Operations service area to maintain a smooth and efficient function ... strong, diverse communities today. Overview Reporting to the lead supervisor, the call center supervisor is responsible for promoting a customer-focused culture… more
- Mass Markets (Killeen, TX)
- …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a ... practices. + Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a culture of accountability,… more
- Mass Markets (Wichita, KS)
- …for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
- Centene Corporation (Topeka, KS)
- …+ Build effective workforce through identification of key characteristics for call center roles; actively engage in recruiting activities, and active ... and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations...to meet contractual, quality and compliance goals. + Oversee planning and delivery of training and orientation of staff… more
- Aerotek (Menlo Park, CA)
- **Job Title: Facilities Call Center Supervisor** **Job Description** We are seeking a dedicated Facilities Call Center Supervisor to oversee our grave ... is based in Menlo Park, CA, but may involve visiting other medical facilities call center sites around the San Francisco Bay Area. **Responsibilities** + Lead… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... excellence. + Set performance goals and manage scheduling and workforce planning . + Ensure customer satisfaction across...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
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