- Navient (Providence, RI)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... less. **The Contact Center Engineer position will report to the Director, Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee the… more
- Edward M. Kennedy Community Health Center, Inc. (Milford, MA)
- …Word and Internet Explorer, and accurate data entry typing. + Customer Service and communication skills. + Our health center requires all employees to ... you enjoy helping people? Edward M. Kennedy Community Health Center is one of the largest community health centers...and HIPAA Brochures, hours of operation, 24 Hour Emergency Call Service , etc. + Educate patient regarding… more
- Milford Regional Medical Center (Milford, MA)
- …include Admitting, Pre-Authorization, Outpatient Registration, the Emergency Department and the Call Center . Duties include guidance and coverage for employees, ... About Us: Milford Regional Medical Center is a full- service , community and...main hospital and during the pre-registration process through the call center . While providing functional guidance to… more
- BlueTriton Brands (Norton, MA)
- …their journey to the customer . **Job Description** The primary role of a ** Customer Service Leader (CSL)** is to support and develop a team of frontline ... associates that handle customer service ...recommend improvements * Ensure operational efficiency through achievement of Call Center KPIs (handle time, utilization, average… more
- Ford Motor Company (Providence, RI)
- …Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories, and ... Manager is an integral part of the Commercial Vehicle Center Team. This leader will integrate process discipline into...** + 5+ years of program marketing, sales, and/or service experience + 1+ years of experience in program… more
- Sutherland Global Services (Providence, RI)
- Do you have a background in a customer service / call center environment? Have you been involved with auditing and related quality assurance within that ... In this role, you will be responsible for; + Overseeing/managing performance and service quality to guarantee customer satisfaction, while providing coaching and… more
- Milford Regional Medical Center (Milford, MA)
- …every 1/3 weekend and on call Holiday rotation Milford Regional Medical Center is a full- service , community and regional teaching hospital located in ... patients from more than 20 towns in Central Massachusetts. The 149-bed medical center is a nonprofit, acute-care facility, where more than 300 primary care and… more
- CSL Plasma (East Providence, RI)
- …Experience * Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment ... Job Description Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor… more
- Ryder System (Providence, RI)
- …to work with minimal supervision. Operate effectively as part of a team in a call center environment. Adhere to departmental goals and metrics. + Strong verbal ... will handle a variety of tasks including handling incoming call volumes, researching Ryder invoices, explaining charges, comchecks and...a tax advantaged 401(k) retirement savings plan **Job Category:** Customer Service Ryder is proud to be… more
- Sutherland Global Services (Providence, RI)
- …with knowledge/experience of the US healthcare and hospital industry + Customer service experience; contact or Call Center experience preferred. + Strong ... solutions? Can you do it all while providing the highest level of customer service ? **Join Us.** We're Sutherland Healthcare Solutions, a leading provider… more