- Takeda Pharmaceuticals (Providence, RI)
- …to Takeda products for patients and customers. As part of the Patient and Market Access Customer Experience and Trade Operations team, you will support the order ... true to the best of my knowledge. **Job Description** Join Takeda as a Customer Experience Analyst, where you will collaborate within a highly visible and dynamic… more
- Lumen (Providence, RI)
- …order entry, order validation, service activation, test and turn-up, customer access group, technical customer account management , disconnects and ... overall customer satisfaction. Serves as the conduit and escalation point for exception problem management of customer troubles and issues in the areas of… more
- Carrington (Providence, RI)
- **Come join our amazing team!** The Vice President of Customer Experience will be responsible for partnering with the management team to grow, develop, and ... implement a consistent customer -centric culture across the entire enterprise. Provide leadership, operational and managerial expertise to amplify the customer … more
- American Express (Providence, RI)
- …decisions, measure performance, and iterate on features to continuously improve customer satisfaction and loyalty. + **Stakeholder management :** Engage with ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...the end-to-end journey for our card members, ensuring seamless access and delightful experiences within our global network of… more
- Citizens (Johnston, RI)
- Description The Fraud Customer Service Center requires the delivery of a superior customer experience, by answering all calls timely and professionally. Speaks ... clearly, listens actively, and takes notes to understand the customer 's fraud claims. Handles routine customer fraud inquiries promptly and takes actions to… more
- Citizens (Johnston, RI)
- Description Sr IT Service Management Specialist - Enterprise Major Incident Management - Second Shift - 2 PM to 10 PM EST The Enterprise Incident Management ... among designated technology and business leaders. Effective and robust major incident management delivery is critical to reducing the risks, minimizing impact on… more
- Merck (Providence, RI)
- …with National Account Executive (NAE), our Company's Vaccines personnel, Health Management Services (HMS) Manager, Solutions Consultant, Customer Strategies and ... needs + Outstanding in all competency areas (Account Management ; External Market Focus; 1:1 Customer Interactions)...requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand… more
- Citizens (Riverside, RI)
- …seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this role, you'll play a crucial part in ... safeguarding our customers and ensuring a best-in-class customer service experience in one of our most critical departments at Citizens. Our Fraud Customer … more
- Citizens (Johnston, RI)
- …and consistently support all efforts to simplify and enhance the customer experience. + Apply structured change management methodology, ... Description Citizens is searching for a dynamic and experienced Change Management Leader focused on enhancing front-line colleague readiness and business partner… more
- Merck (Providence, RI)
- …those objectives. Under the guidance of the Regional Director, Clinical Quality Management (RCQM), and in collaboration with the Clinical Research Director(s), the ... Sr CCQM Lead establishes and/or local clinical Quality Management System (CCQMs) aiming to achieve the organizational strategic goals and business objectives. The… more