• (USA) Senior Manager, Operations - Identity…

    Walmart (Bentonville, AR)
    …experience domain in store (eg store service desks, checkout)** + Analyze existing CX flows at different touch points + Design experiments for identity capture ... + Participate in cross-functional meetings partnering with product and UX to conduct CX /UX reviews and sign off on experiments **Manage experiments in the field** +… more
    Walmart (05/04/24)
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  • Senior Manager - Voice of Customer

    Vivint (Lehi, UT)
    …Customer (VOC) program at Vivint to provide sources of truth for the CX performance and deliver actionable insights. This work includes: + Constantly evaluating the ... work closely with different frontline teams at Vivint (incl. Sales, Customer Care , Field Operations) and identify opportunities for empowering the frontline to… more
    Vivint (04/18/24)
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  • Bilingual Spanish Enrollment Assister-FL

    Cognosante (Mclean, VA)
    …public services and programs. Our multi-faceted technology and customer experience ( CX ) solutions achieve program outcomes, solve critical challenges and create ... military complete their missions safely, or helping people obtain health insurance, our work touches millions of people. **Are...CMS and Cognosante within the local community in a professional manner. + Provide accurate and timely documentation of… more
    Cognosante (06/01/24)
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  • Customer Svc Supv (Hybrid)

    TE Connectivity (Brooklyn Park, MN)
    …more connected world.** ​ **Job Overview** This position manages a team of highly professional or experienced customer care employees within a designated site or ... setting, and managing meaningful performance goals to support global customer care initiatives in delivering exceptional Customer experiences and continual quality… more
    TE Connectivity (05/18/24)
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  • Supervisor-FL

    Cognosante (Mclean, VA)
    …public services and programs. Our multi-faceted technology and customer experience ( CX ) solutions achieve program outcomes, solve critical challenges and create ... that members of the military complete their missions safely, or helping people obtain health insurance, our work touches millions of people. **Are you ready to make… more
    Cognosante (05/26/24)
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  • Product Manager 1

    Marriott (Honolulu, HI)
    …of 7 holidays annually. All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending ... technology. The ideal candidate will possess an understanding of customer experience ( CX ) principles and will excel in configuring engagement channels to optimize… more
    Marriott (05/12/24)
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  • Senior Commissioning Agent - ICS

    ICS Consulting LLC (Fargo, ND)
    …solutions-based consulting firm, specializing in planning and project-related solutions. At ICS, we care about people. We care about the success and wellbeing of ... operations, and maintenance. **Preferred Qualifications and Experience:** + 8+ years of Cx experience + Strong at facilitation, team building, and collaboration in a… more
    ICS Consulting LLC (05/09/24)
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  • Senior Accountant

    Mass Markets (Orlando, FL)
    …guidance, and support, as well as a wide variety of complex professional accounting duties in the analysis, preparation, and maintenance of financial records. ... activities in accordance with standard policies, legal requirements, and professional standards. SALARY $50000 - $60000 / year -...a critical component to the company's success and financial health . An accountant can be expected to perform the… more
    Mass Markets (05/31/24)
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  • Licensed Insurance Call Center Trainer

    Mass Markets (Wichita, KS)
    …Facilitates training of new hires through proprietary LMS of personal, commercial, health and life insurance + Provides a motivational learning environment and ... to motivate, teach and inspire staff. + Ability to work in a professional but fast-paced environment + Excellent planning, class management, coordination skills, and… more
    Mass Markets (05/28/24)
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  • Call Center Operations Manager I

    Mass Markets (Las Cruces, NM)
    …client account managers to ensure adherence to corporate policies and procedures and the health of the account. Essential Duties + Lead a team of 5-10 call center ... products and system + Ability to work in a professional , fast-paced environment + Strong understanding of the contact...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
    Mass Markets (05/02/24)
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