- Pearl Interactive Network (Montgomery, AL)
- …for coaching, accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor ** **(CCS)** is responsible for providing ... out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Evolent (Montgomery, AL)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of… more
- Prime Therapeutics (Montgomery, AL)
- …revenue generation. + Monitors call traffic and makes adjustments based on call center traffic patterns. + Produces monthly team report detailing team ... decision we make. **Job Posting Title** Education & Outreach Supervisor , Clinical Pharmacy Operations **Job Description** Serves as a...Delegates work to agents as needed. + Proactively addresses call center concerns and identifies areas of… more
- TTEC (Montgomery, AL)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... or the ability to successfully complete the college of insurance program and obtain a license What You Can Expect + Supportive of your career and professional development + An inclusive culture and community minded organization where giving back is encouraged… more
- Fresenius Medical Center (Mobile, AL)
- …regulations. . Performs all essential functions under the direction of the Supervisor with guidance from the Educator, Preceptor or in collaboration with another ... adjustments or modifications to treatment plan as indicated and notifies Supervisor or physician as needed. . Assesses, collaborates and documents patient/family's… more
- Fresenius Medical Center (Birmingham, AL)
- …federal regulations. + Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with ... makes adjustments and modifications to treatment plan as indicated and notifies Supervisor , Physician, patient's primary nurse and others as may be indicated. +… more
- Fresenius Medical Center (Birmingham, AL)
- …regulations. + Performs all essential functions under the direction of the Supervisor with guidance from the Educator, Preceptor or in collaboration with another ... adjustments or modifications to treatment plan as indicated and notifies Supervisor or physician as needed. + Assesses, collaborates and documents patient/family's… more
- Pearl Interactive Network (Montgomery, AL)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- CSL Plasma (Montgomery, AL)
- **Job Description Summary** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor ... process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the… more
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