- Piedmont Airlines (Montgomery, AL)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- Humana (Montgomery, AL)
- …eligibility. You'll work cross -functionally with care teams, sales agents, and customer service to support and retain members throughout their healthcare ... in navigating multiple computer tools/systems/screens + 2+ years of Medicare customer service experience or sales experience (virtual/telephonic preferred) +… more
- Concentrix (Montgomery, AL)
- …calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving...policies while meeting performance goals. + Respond to inbound customer and agent inquiries related to policy… more
- Southern Company (Birmingham, AL)
- …broad seasoned judgment to decisions + Highly effective communications skills + Strong customer service skills + Analytical and interpersonal skills + Ability to ... **Contracts Agent - SCS Enterprise Services** **_Supply Chain Management...commercial terms and reduce duplication of efforts. + Work cross -functionally to improve and streamline processes. + Ensure that… more
- Capital One (Montgomery, AL)
- …our internal agent -facing products that enable us to provide excellent service to customers, and be asked to coordinate between stakeholders, engineering, and ... Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is...while mitigating product risks + Transformational Leadership - Leads cross functional teams to solve customer problems… more
- Cognizant (Montgomery, AL)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- Oracle (Montgomery, AL)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This ... dynamics to develop differentiated strategies for AI Agents in customer service . + ** Cross -Functional Collaboration:**...+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service… more
- Coinbase (Montgomery, AL)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most… more
- Oracle (Montgomery, AL)
- …team within one of the world's largest cloud platforms. The Generative AI Service team within OCI is focused on developing infrastructure and tools to operationalize ... and implementation of scalable, distributed systems that serve LLMs and support agent -based workflows. You will work in a collaborative environment with applied… more
- Anywhere Real Estate (Birmingham, AL)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + **Technical** - ability ... with all parties involved in the transaction. + Prioritize service to the agent and all parties...our people-first culture,** which thrives on empowerment, innovation, and cross -company collaboration as we keep moving the world forward,… more