- TEKsystems (Huntsville, AL)
- ISP Support Technician 100% remote *must reside within 90 miles of: Cedar Rapids, IA Huntsville, AL Raleigh, NC Technical + Cable, Modem, Internet + Phone, Email ... & Web Chat Support + Networking & Telecommunications + Troubleshooting + Ticketing System + Google IT Professional or studying for CompTIA Overview This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help Desk skill,… more
- TEKsystems (Huntsville, AL)
- Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and ... software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. * Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software… more