- RxBenefits (Birmingham, AL)
- The Manager , Service Desk and Endpoint Management is responsible for leading the technical support operations and endpoint device strategy across the ... onboarding workflows. _Team Development_ + Recruit, train, and mentor service desk and endpoint support...management and MDM tools (eg, Microsoft Endpoint Manager , Tanium, InTune, Jamf). + Experience with service… more
- BAE Systems (Mobile, AL)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and...Proficiency in remote support tools (eg, Microsoft Endpoint Manager , VMware Horizon) and OS platforms… more
- BAE Systems (Mobile, AL)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... also provide Tier 2 support for remote access and service capabilities, including VPN setups, multi-factor authentication, and secure...Proficiency in remote support tools (eg, Microsoft Endpoint Manager , VMware Horizon) and OS platforms… more