• Bilingual (French/English) Service…

    CAI (Montgomery, AL)
    Bilingual (French/English) Service Desk Analyst **Req number:** R6935 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a ... in bringing neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst , you will be responsible for receiving requests from… more
    CAI (01/16/26)
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  • Service Desk Support Analyst

    Cognizant (Montgomery, AL)
    **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills & Qualifications** +… more
    Cognizant (01/08/26)
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  • Customer Service Analyst

    Pearson (Montgomery, AL)
    **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support… more
    Pearson (01/13/26)
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  • Enterprise Helpdesk Analyst (2nd shift)

    Xerox (Montgomery, AL)
    … service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent knowledge gained ... Enterprise Helpdesk Analyst (2nd shift) **General Information** Press space or...in ensuring our clients receive responsive, professional, and solutions-focused service every time they connect with us.** **The Enterprise… more
    Xerox (01/06/26)
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  • Triage Analyst (DoD Secret Clearance)

    MartinFederal Consulting, LLC (Huntsville, AL)
    …our growing team today! JOB OVERVIEW MartinFed has an opening for a Triage Analyst to join our team of talented and diverse individuals. The triage analyst ... in accordance with NASA standard operating procedures and established service level timelines, s ubmit and track all ...+ May involve long period of sitting at a desk . + The work environment is fast-paced and sometimes… more
    MartinFederal Consulting, LLC (12/19/25)
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  • Customer Support Analyst

    SMX (Montgomery, AL)
    …as the primary contact for the application, responding to inquiries via email and service desk tickets in a timely, professional manner + Monitor and manage ... Customer Support Analyst (4966)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States...and ensure resolution + Intake, triage, and respond to service desk tickets related to application access,… more
    SMX (01/16/26)
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  • Cybersecurity Analyst II

    AeroVironment (Huntsville, AL)
    **Worker Type** Regular **Job Description** **_Summary_** The Cyber Security Analyst II is a crucial junior to mid-level contributor that is required to operate with ... across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and Cyber teams… more
    AeroVironment (12/02/25)
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  • Associate, Family Technical Support Analyst…

    Pearson (Montgomery, AL)
    …hardware, printer, and broadband network issues. **Family Technical Support Analyst Responsibilities** **:** + Troubleshoot and resolve software, hardware, printer, ... as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and verbal communications skills + Exceptional… more
    Pearson (01/15/26)
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  • Senior Financial Analyst - Product Costing…

    Teradata (Montgomery, AL)
    …data across the enterprise. **What You'll Do** We are seeking a Senior Financial Analyst to support product costing and pricing strategy for our SaaS offerings. This ... pricing and go-to-market decisions. + Develop frameworks for allocating support and service costs across products and customer segments. _Pricing Strategy Support_ +… more
    Teradata (01/06/26)
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  • Analyst , Application Support

    Evolent (Montgomery, AL)
    …+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
    Evolent (01/14/26)
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