• CX Consumer Senior Program…

    Coinbase (Juneau, AK)
    …the business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an individual contributor, owning the strategy and ... to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on...hands-on experience driving support strategy. * Proven ability to lead cross-functional programs with product, CX , and… more
    Coinbase (10/30/25)
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  • Director, CX Analytics

    Coinbase (Juneau, AK)
    …be doing (ie. job duties):* * Defining and executing a strategic vision for CX Analytics, aligning with CX Consumer and Compliance operations leadership. ... responsible for delivering data-driven insights that power our global Consumer and Compliance CX functions. As Director...and Compliance CX functions. As Director of CX Analytics, you will lead the end-to-end… more
    Coinbase (10/10/25)
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  • Consumer Senior Program Lead…

    Coinbase (Juneau, AK)
    …and driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success ... measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience,...location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we… more
    Coinbase (10/03/25)
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  • Compliance Lead Analyst

    Coinbase (Juneau, AK)
    …regulatory requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
    Coinbase (09/10/25)
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  • Senior Manager, Analytics Engineering

    Coinbase (Juneau, AK)
    …As the leader of the analytics engineering team, you're going to: * *Build and lead the team: *Hire, mentor, and grow a team of analytics engineers who will work ... closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling initiatives: *Architect our core data models. Provide… more
    Coinbase (08/09/25)
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  • Senior Technical Program Manager,…

    Coinbase (Juneau, AK)
    …managing large-scale, cross-functional product development efforts. Our mission is to lead complex, strategic initiatives to accelerate and improve product execution ... internal and external stakeholders (engineering, data science, product, compliance, legal, CX , etc.) to translate business requirements into actionable objectives *… more
    Coinbase (09/27/25)
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  • Group Product Manager, Applied Analytics

    General Motors (Juneau, AK)
    …corporate targets. You will work cross-functionally with our partners in CCA, CX , IT and other functions to accelerate the adoption of data-informed decision-making. ... and business solutions that drive customer lifetime value, optimize consumer experiences, and increase dealer profitability. As a leader...high ROI. Note that this role performs functions of program management but does not sit within a … more
    General Motors (10/25/25)
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  • Account Manager - Digital Media (Remote)

    Sharecare (Juneau, AK)
    …content + Balance client needs with Sharecare's goals while maintaining a positive consumer experience + Proactive management of client program performance to ... delivery of service across multiple platforms and products (including email, lead generation, digital display, digital video and integrated programs). By developing… more
    Sharecare (10/22/25)
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  • Head of Social Media Support - Remote in US

    Coinbase (Juneau, AK)
    …support to transform the customer experience. *What you'll be doing* * Build and lead a high-performance social support program across Reddit, X, LinkedIn, and ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...proactive. As Head of Social Support, you'll build and lead the teams that respond to users in the… more
    Coinbase (10/01/25)
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  • TMS Compliance QA Analyst IV

    Coinbase (Juneau, AK)
    …audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for ... Coinbase's AML/CFT (Anti-Money Laundering / Combatting the Financing of Terrorism) program . This role will also identify opportunities to improve procedural updates,… more
    Coinbase (08/29/25)
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