- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** ** Call Center / Help Desk Technician III (BWAK)** We are currently searching for a qualified **On-Site** ** Call Center / Help ... Windows OS, etc. + Imaging of desktop and laptop computers-knowledge of System Center Configuration Manager (SCCM) and Azure Intune is a plus. + Provide setup,… more
- GovCIO (Juneau, AK)
- …or Bachelor's degree preferred. + Minimum 1 year of technical support, help desk , or call center experience (or relevant degree/certification in lieu of ... metrics such as Average Speed of Answer (ASA), First Call Resolution (FCR), and customer satisfaction scores (CSAT). +...issues. + Be accountable, punctual, and ready to take help desk calls at the start of… more
- ASM Research, An Accenture Federal Services Company (Juneau, AK)
- …Technology experience; requirements development, programming, software testing, technical writing, customer call support ( Help Desk ). **Other Job Specific ... skills, and the ability to work collaboratively with cross-functional teams will help you succeed in this position. + Works iteratively with the business,… more
- National Park Service (Seward, AK)
- …provide excellent customer service. Skill in daily operation of a busy visitor center /information desk , sales outlet, bookstore, or similar facility to include ... visitors have a meaningful, satisfying, and safe park experience, help visitors decide how to spend their time in...glaciology. Skill in daily operation of a busy visitor center /information desk , sales outlet, bookstore, or similar… more
- ASM Research, An Accenture Federal Services Company (Juneau, AK)
- …patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... Participate in on- call rotations to provide 24x7x365 infrastructure operations support. +...provide final problem resolution. + Work with Enterprise Operations Center (EOC) to implement automated preventative measures, proactive monitoring… more
- Serco (Bethel, AK)
- …. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due ... ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center . No wonder we are one of the largest...at Serco, professional development is a top priority. We help our team develop their skills and grow in… more