- Nelnet (Juneau, AK)
- …people where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support , customer success, or client-facing technical roles** **3+ years… more
- Rocket Software (Juneau, AK)
- …**Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support , etc.) working with Enterprise Content ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
- Confluent (Juneau, AK)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Confluent (Juneau, AK)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Matanuska Telephone Association (Palmer, AK)
- …and coordinating multiple departments while supporting a wide platform of corporate and customer owned equipment. Technical Support Agents schedule and ... Technical Support Agent Palmer,AK We are...They also act as the primary liaison between the customer , Support Center, Dispatch, Field Support… more
- Pearson (Juneau, AK)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...efficiencies and quality + Perform other duties as assigned ** Customer Connections Support Responsibilities** **:** + Handle… more
- Confluent (Juneau, AK)
- …knowledge of Apache Kafka and associated products **What You Will Bring:** + Prior experience as a Technical Support Engineer, Site Reliability Engineer ... want you to grow as we grow. As a Technical Support Engineer, you'll be the crucial...willingness to become an expert in Apache Kafka. + Experience diagnosing, reproducing, and resolving customer issues.… more
- GCI Communication Corp (Anchorage, AK)
- …diploma or equivalent. + Minimum two (2) years of experience in technical customer support , desktop users with hardware and/or software applications. ... providing local and remote company employees and contractors with technical support for their desktop hardware, software,...by GCI's Code of Business Conduct & Ethics. + CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives… more
- Highmark Health (Juneau, AK)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...cycle used by our enterprise + 7 years of experience defining system architectures and exploring technical … more
- Highmark Health (Juneau, AK)
- …is adaptable, solution-oriented, and capable of collaborating across multiple teams to support a broad range of technical initiatives. The incumbent, and ... intermediate technical engineers as needed + Perform technical analysis and provide insights to support ...cycle used by our enterprise + 7 years of experience defining system architectures and exploring technical … more