- Matanuska Telephone Association (Palmer, AK)
- Technical Support Agent Palmer,AK Working in a fast paced 24-hour call center environment, the Technical Support Agent serves as the initial ... recognition, research, isolation, product and services recommendation, resolution/sale, and follow-up. TECHNICAL SUPPORT AGENT SPECIFIC TASK DESCRIPTION 1.… more
- GCI Communication Corp (AK)
- …THIS JOB POSTING IS FOR CANDIDATES LOCATED IN THE LOCATIONS ABOVE! GCI's Rural Support Agent will support the Rural Network Operations with preventative ... service outages, theft, destruction/damage weather events or damage immediately. + Technical Support : On Call/Call Out as necessary to provide remote assistance… more
- Cayuse Holdings (Juneau, AK)
- …and websites, troubleshooting application functionality and integrations). + Provide aid and technical support for the resolution of problems, incidents, issues, ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_**...to the customer . + Provides complex and unique technical troubleshooting assistance, accurately assesses and records problems in… more
- ASM Research, An Accenture Federal Services Company (Juneau, AK)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... Carry out process workflows while upholding government policies and procedures. Provide technical assistance over the phone for a wide variety of hardware, software… more
- Zoom (Juneau, AK)
- What you can expectAs a Technical Sales Architect focused on Developer Platform & Integrations, you will partner with the ZoomDeveloper team to help define how ... platform, AI capabilities, workflows, and third-party integrations. About the TeamThe Technical Sales Architecture (TSA) team at Zoom is foundational in shaping… more
- Zoom (Juneau, AK)
- …high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent technologies is highlyvalued. About the TeamIn this role, you will be ... project managing the release plans, diving into the feature technical discussions and coordinatingwith product managers, engineers, designers and operations.… more
- GovCIO (Juneau, AK)
- …Management Subject-Matter Expert/ Technical Lead for our NIH Proposal. The Technical Lead will support our client's contract needs. This position ... remote position. **Responsibilities** + Operating endpoint vulnerability assessment tools, agent - and network-based scanning, and analyzing and interpreting results… more
- Humana (Juneau, AK)
- …behave reliably, safely, and in accordance with human values across dynamic, multi- agent , and high-stakes environments. This is a cross-functional role bridging ... technical safety research, systems engineering, governance, and product implementation....and human-in-the-loop evaluation + Develop continuous monitoring strategies for agent behavior in both simulated and real-world environments +… more
- Highmark Health (Juneau, AK)
- …data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support ... decisions; translates requirements into applications that employ appropriate decision support and reporting tools. Recommends innovative approaches to analytical… more
- Coinbase (Juneau, AK)
- …pieces and iterate on their design and implementation. * Be a thoughtful technical voice and support your team in making diligent architectural decisions. ... expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of Coinbase's...avoid adverse impact. * Communicate across the company to technical and non- technical leaders with ease via… more