• Technical Support Agent

    Matanuska Telephone Association (Palmer, AK)
    Technical Support Agent Palmer,AK We are searching for an experienced Technical Support Agent at our Palmer HQ facility. Primary Duties and ... Responsibilities: Working in a fast paced 24-hour call center environment, the Technical Support Agent serves as the initial point of contact for member… more
    Matanuska Telephone Association (07/18/25)
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  • Sales Growth Acquisition Specialist - AI/Zoom…

    Zoom (Juneau, AK)
    Job Description As a Zoom Virtual Agent , AI Sales Specialist, you will be at the forefront of driving sales and revenue growth through Zoom's virtual agent ... to grow awareness, adoption, and deployment of Zoom Virtual Agent (ZVA) across current Zoom customers as well as...Effectively qualify ZVA leads and perform needs assessment, engaging technical resources as and when necessary + Conduct discovery… more
    Zoom (07/19/25)
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  • Rural Support Agent

    GCI Communication Corp (AK)
    …THIS JOB POSTING IS FOR CANDIDATES LOCATED IN THE LOCATIONS ABOVE! GCI's Rural Support Agent will support the Rural Network Operations with preventative ... service outages, theft, destruction/damage weather events or damage immediately. + Technical Support : On Call/Call Out as necessary to provide remote assistance… more
    GCI Communication Corp (07/16/25)
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  • Senior Service Desk Agent

    Cayuse Holdings (Juneau, AK)
    …and websites, troubleshooting application functionality and integrations). + Provide aid and technical support for the resolution of problems, incidents, issues, ... **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $23-$27 per hour **The Work**… more
    Cayuse Holdings (07/11/25)
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  • Bilingual Senior Telesales Agent (French)

    Humana (Juneau, AK)
    …our caring community and help us put health first** The Senior Telesales Agent conducts selling activities related to inbound calls inquiring about individual health ... plan products. The Senior Telesales Agent work assignments involve moderately complex to complex issues...Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed… more
    Humana (07/02/25)
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  • Customer Service Advisor Trainee- InsuraMatch

    Travelers Insurance Company (Juneau, AK)
    …agents, and third parties with policy inquiries and changes, billing questions and technical support . Advisors respond to agent requests for quotes ... to policies or product lines, as well as customer support on policy options such as additional deductible, basic...for the customer. + Learns how to respond to customer/ agent requests for quotes or changes to existing policies.… more
    Travelers Insurance Company (07/16/25)
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  • Customer Service Quality Assurance Specialist III…

    ASM Research, An Accenture Federal Services Company (Juneau, AK)
    ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... information; child care; Exceptional Family Member Programs (EFMPs); deployment support ; disability information; elder care; educational services for adults,… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Contact Center Quality Specialist - III

    ASM Research, An Accenture Federal Services Company (Juneau, AK)
    …all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference ... call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Senior Offensive Security Engineer

    Humana (Juneau, AK)
    …our BAS program. This role influences functional area strategy through technical expertise, operates with considerable autonomy on moderately complex assignments, ... Impact** + **Run high-fidelity threat-actor and control-validation campaigns** , maintain agent health, convert raw BAS platform test results into actionable… more
    Humana (07/22/25)
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  • Agentic AI Solutions Architect

    Highmark Health (Juneau, AK)
    …This role will lead the design and architecture of our next-generation intelligent agent systems and solutions powered by generative AI. As a key technical ... 3 years of experience with Architecting and designing AI agent systems or similar autonomous systems + 2 years...years of experience with Designing robust data architectures to support AI/ML workflows and agentic systems **Preferred** + 3… more
    Highmark Health (06/19/25)
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