• Technical Support Agent

    Matanuska Telephone Association (Palmer, AK)
    Technical Support Agent Palmer,AK We are searching for an experienced Technical Support Agent at our Palmer HQ facility. Primary Duties and ... Responsibilities: Working in a fast paced 24-hour call center environment, the Technical Support Agent serves as the initial point of contact for member… more
    Matanuska Telephone Association (07/18/25)
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  • Rural Support Agent

    GCI Communication Corp (AK)
    …THIS JOB POSTING IS FOR CANDIDATES LOCATED IN THE LOCATIONS ABOVE! GCI's Rural Support Agent will support the Rural Network Operations with preventative ... service outages, theft, destruction/damage weather events or damage immediately. + Technical Support : On Call/Call Out as necessary to provide remote assistance… more
    GCI Communication Corp (07/16/25)
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  • Service Desk Agent

    Cayuse Holdings (Juneau, AK)
    …and websites, troubleshooting application functionality and integrations) + Provide aid and technical support for the resolution of problems, incidents, issues, ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_**… more
    Cayuse Holdings (07/31/25)
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  • Customer Success Agent II (Seattle, WA)

    Coinbase (Juneau, AK)
    …crypto exchanges or in financial services, ideally in payments, trading operations or technical support . * High level of proficiency in cryptocurrency and ... is expected and fully supported. As a Customer Success Agent ,* *you will serve as a primary subject matter...matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll join a… more
    Coinbase (08/09/25)
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  • Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Juneau, AK)
    **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... Carry out process workflows while upholding government policies and procedures. Provide technical assistance over the phone for a wide variety of hardware, software… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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  • Lead Data Scientist - Safety Alignment

    Humana (Juneau, AK)
    …behave reliably, safely, and in accordance with human values across dynamic, multi- agent , and high-stakes environments. This is a cross-functional role bridging ... technical safety research, systems engineering, governance, and product implementation....and human-in-the-loop evaluation + Develop continuous monitoring strategies for agent behavior in both simulated and real-world environments +… more
    Humana (09/09/25)
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  • Lead Data Scientist - AI-Human Interaction

    Humana (Juneau, AK)
    …product-focused execution to improve user trust, alignment, usability, and agent cooperation across intelligent interfaces. **Key** **R** **esponsibilities** + ... + Lead human-in-the-loop data collection strategies and feedback integration to fine-tune agent behaviors + Partner with UX, engineering, and safety teams to embed… more
    Humana (09/09/25)
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  • HRIS Business Partner- REMOTE

    Ryder System (Juneau, AK)
    …Human Resources, HR Administration and Operations. The department also provides technical expertise through software or computer languages. Under general guidance ... vendors to implement or update integrations + Provide continuous support and improvement to Employee Center portal(s) as well...the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough… more
    Ryder System (07/28/25)
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  • Software Engineer

    Coinbase (Juneau, AK)
    …Management) team is on the front lines of revolutionizing how we deliver exceptional support to millions of users globally. We are responsible for managing the ... agent experience across chat, phone, email, and social channels,...keen awareness of Coinbase's platform, development practices, and various technical domains and build upon them to efficiently deliver… more
    Coinbase (08/09/25)
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  • Agentic AI Solutions Architect

    Highmark Health (Juneau, AK)
    …This role will lead the design and architecture of our next-generation intelligent agent systems and solutions powered by generative AI. As a key technical ... 3 years of experience with Architecting and designing AI agent systems or similar autonomous systems + 2 years...years of experience with Designing robust data architectures to support AI/ML workflows and agentic systems **Preferred** + 3… more
    Highmark Health (06/19/25)
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