• BPO Performance Lead

    Intuit (Arizona City, AZ)
    **Overview** We are seeking a dynamic, results-driven Sales Leader to oversee and lead the performance of Business Process Outsourcing across multiple vendor ... driving revenue growth. Success will be defined by the BPO organization's performance against company-set KPIs, ensuring...decisions that impact the bottom line. **How you will lead ** **Revenue Generation & Vendor Performance Leadership:**… more
    Intuit (09/12/25)
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  • IOA/ BPO - Service Line Specialist…

    Cognizant (Phoenix, AZ)
    **IOA / Intuitive Operations Automation ( BPO ) - Service Line Sales Specialist for Retail** **Job Summary** As a Service Line Specialist with extensive experience, ... impact by optimizing service delivery and customer satisfaction. **Responsibilities** + Lead the development and execution of sales strategies to achieve business… more
    Cognizant (09/26/25)
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  • Strategic Engagement Lead - GCC

    Cognizant (Phoenix, AZ)
    The Strategic Engagement Lead - Global Capability Center Setup & Management Service Line (GCC), focuses on crafting client-centric solutions, driving Sales efforts ... and operate GCCs that produces value to their enterprise. **Responsibilities** . Lead Sales efforts and proposal development by gathering intelligence and creating… more
    Cognizant (09/22/25)
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  • Finance Managed Services Manager

    Deloitte (Tempe, AZ)
    …Finance and Accounting in an environment* 3+ years of experience as the Delivery Lead of aF&A BPO service operation. Scope of delivered services should include ... at any time in the future Preferred:* Finance & Accounting experience * Delivery Lead of aF&A BPO service operation. Scope of delivered services should include… more
    Deloitte (09/03/25)
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  • Director, Consult Partner - Contact Center…

    Kyndryl (Phoenix, AZ)
    …high performance and customer satisfaction **Leadership, Management, People:** + Lead by example; Fostering a culture of continuous personal and professional ... Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming Contact Center… more
    Kyndryl (07/29/25)
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  • Executive Director- Business Development

    Concentrix (Phoenix, AZ)
    …is a global leader in customer experience solutions and technology, improving business performance for some of the world's best brands, including over 95 Global ... the full breadth of Concentrix tech-powered solutions and human-centered services. They lead and manage the opportunity from initial sales qualification to pursuit… more
    Concentrix (07/26/25)
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  • Staff Customer Experience Professional, GBSG…

    Intuit (Tucson, AZ)
    …improvements to our expert environment. + **Drive Rigor in Execution** - lead the operational performance of vendor-delivered support services, ensuring delivery ... shaping service delivery approaches and partner sourcing strategy. + **Establish and lead partner performance ** - calibration and governance processes, ensuring… more
    Intuit (09/20/25)
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  • Sr Dir Customer Care & Service Recovery

    The Hertz Corporation (Phoenix, AZ)
    …in the Life:** We're looking for a strategic and operational powerhouse to lead our North American contact center operations and continue to transform our service ... Center Leadership - Operations, Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat, email, and agency correspondence) that… more
    The Hertz Corporation (07/24/25)
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  • Business Process Owner - Talent Programs…

    USAA (Phoenix, AZ)
    …**Shape the Future of Talent at USAA!** As the Business Process Owner ( BPO ) for Talent Programs within our Talent Delivery and Governance Team, you'll drive ... Management Expertise:** Deep understanding of process objectives, business rules, performance metrics, and interdependencies. + **Analytical Skills:** Ability to… more
    USAA (10/05/25)
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