• CX Technical Senior…

    Coinbase (Phoenix, AZ)
    …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 5+ years of experience in technical program management, preferably in consumer facing… more
    Coinbase (09/21/25)
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  • Senior Manager, CX Consumer…

    Coinbase (Phoenix, AZ)
    …globally--across Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team of ... skills with the ability to distill complex technical concepts for non- technical stakeholders. * Familiarity with CX operational domains (contact centers,… more
    Coinbase (08/24/25)
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  • Commissioning Senior Project Manager…

    Stantec (Chandler, AZ)
    …design. Join us and design your place with Stantec. Your Opportunity The Senior Project Manager is directly responsible for the overall successful execution and ... project, to the Client, according to the contract. The Senior Project Manager represents and is the primary administrator...and oversees project tasks to be performed by other Cx team members. - Manage assigned projects through all… more
    Stantec (08/07/25)
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  • Senior Technical Program…

    Coinbase (Phoenix, AZ)
    …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
    Coinbase (09/27/25)
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  • Senior UX Researcher

    American Express (Phoenix, AZ)
    …needs. Within EDR, the Customer Experience Insights team **(CXI)** is looking for a ** Senior Manager of Customer Experience ( CX ) Insights** . Reporting to the ... centric design culture from beginning to end - and we're continually evolving our Customer Experience ( CX ) practice to meet our Card Members' changing digital… more
    American Express (10/01/25)
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  • Senior Manager, Analytics Engineering

    Coinbase (Phoenix, AZ)
    …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
    Coinbase (08/09/25)
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  • Senior Technology Software Engineer

    Wells Fargo (Chandler, AZ)
    …and consult with senior engineering managers, leads and architects to resolve technical issues and achieve goals. + Working in a globally distributed team to ... **About this role:** Wells Fargo is seeking a Senior Software Engineer to join our dynamic team...Real Time Omni channel Agent experience and customer journey, CX /AX experience optimization using AI/ML (Artificial Intelligence/ Machine Learning)… more
    Wells Fargo (10/02/25)
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  • Executive Director- Business Development

    Concentrix (Phoenix, AZ)
    …new client relationships from qualification to close. - Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate CX at B2B ... needs, with a targeted enterprise prospect, including but not limited to, IT, CX , Operations, HR, Finance and Procurement. - Provides effective and clear leadership… more
    Concentrix (07/26/25)
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  • Engineering Manager - EAA

    Coinbase (Phoenix, AZ)
    … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...Collaborate with engineers, designers, product managers, cross-org stakeholders and senior leadership to turn our vision into a tangible… more
    Coinbase (09/27/25)
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  • Group Product Manager - Support Automation

    Coinbase (Phoenix, AZ)
    …Chatbot (ie akin to an agent-facing Chatbot) * You will partner closely with CX , including senior leadership, to land massive impact company-wide *What we look ... wide variety of stakeholders * Experience navigating and influencing senior leadership across multiple functions * Demonstrated ability in... aptitude (via degree or prior experience in a technical role). * Must have experience in CX… more
    Coinbase (09/26/25)
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