- Cadmus (Phoenix, AZ)
- …Technology Solutions Division is seeking an extraordinary technologist to be our Data & Analytics Center of Excellence Lead with a storied history in the ... experience in architecting and delivering at least three cloud-based data analytics solutions. **Technical Skills** + ...and A/B testing. + Previous leadership experience in a data -focused Practice or Center of Excellence… more
- WTW (Phoenix, AZ)
- …Proficiency:** + Proficient in using customer service software, CRM systems, and data analytics tools to monitor and improve performance. + **Adaptability:** ... for a Director to join our Sr. leadership team within Service Center Operations. This leadership role is integral to driving continuous improvement within… more
- Verint Systems, Inc. (Phoenix, AZ)
- …programs. Familiarity with Verint or similar products; and/or understanding of Contact Center , cloud technology, call recording, Speech Analytics , Text ... ability to develop detailed knowledge of application recording (screen and/or data capture), analytics applications, employee performance management, eLearning,… more
- Otsuka America Pharmaceutical Inc. (Phoenix, AZ)
- …team to ensure field teams have access to standardized dashboards and data -driven insights, supporting execution excellence and performance tracking. The ... a holistic, enterprise-wide approach to field strategy and operational excellence . This role also partners closely with the Business...analytics requests, ensuring field teams have the right data to make informed decisions, but will not be… more
- Sprinklr (AZ)
- …HIPAA, etc. **Internal Collaboration & Reusability** + Act as a technical center of excellence within Success-partnering with TSMs, Product, and Engineering ... Campaign orchestration, paid social management, content tagging, listening taxonomy, marketing analytics . + **Service** : Contact center configuration, AI-based… more
- Evolent (Phoenix, AZ)
- …to enhance patient outcomes, streamline processes, and foster a culture of clinical excellence in member care. The role also involves driving the development and ... implementation of clinical performance metrics, ensuring effective quality measurement, data analysis, and the execution of actionable improvement strategies to… more
- Republic Services (Phoenix, AZ)
- …responsible for designing, scaling, and optimizing how HR delivers high-impact, data -driven, and technology-enabled solutions to the business. This role oversees key ... operational functions-HR Systems, Shared Services, Payroll, and People Analytics -and ensures the HR function operates with agility, consistency, and strategic… more
- Highmark Health (Phoenix, AZ)
- …apps, and web channels. + 4 years of experience with campaign reporting, data analytics , and AI-driven marketing strategies to drive continuous optimization. ... customer relationship management (CRM) leadership team that strives to develop a center of excellence for creating and managing profitable customer relationships… more
- Atlas (Tempe, AZ)
- …ongoing initiatives within the Project Management Office (PMO), Atlas Technical Excellence Center (TEC), Contracts Management Office (CMO), Quality Assurance ... Tool (PEPT) across Atlas. Member of the Atlas Pricing Center of Excellence (PCOE) for development, implementation...the TEC. + Provide SME regarding dashboards, reporting and data generation needs for the leadership, project, and program… more
- SMBC (Phoenix, AZ)
- …management (CXM) platforms. The role also involves designing and managing site analytics and digital experience platforms (eg, Google Analytics , Medallia, Google ... Tag Manager), as well as customer data platforms (CDPs) to support marketing initiatives. The engineer...with marketing acumen to drive customer engagement and operational excellence across both online and offline channels. As a… more
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