- Zurich NA (Phoenix, AZ)
- Claims Call Center Representative 127686 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers ... complexity, ensuring a positive customer experience. + Resolve complex claims inquiries and problems, judging when to pass complex...down Preferred Qualifications: + 6 months or more of call center experience + Strong data entry… more
- Conduent (AZ)
- …of 30-40 calls per day. Hours of Operation: 24/7 **About the Call Center Representative role:** Claims inquires or debit card denials. Questions ... part of a culture where individuality is noticed and valued every day. **Remote Call Center Representative ** Our call center associates are members… more
- Dragonfly Health (Mesa, AZ)
- … Team Leaders on Pharmacy Claims (Support Services) Manager. 11. Support Call Center leadership in initiatives to streamline processes and improve service ... . 9. Collect and verify missing or incomplete facility information reported by the Call Center team. Ensure all facilities are correctly linked to their… more
- IQVIA (Flagstaff, AZ)
- …co-pay cards or vouchers. The **Patient Support Call Center Representative ** is primarily responsible for receiving medical claims from HCPs or patients ... **Patient Support Medical Claims Processing Representative ** _Contract Remote Role...or other available means of contact to the Support Center + Requires the ability to recognize operational challenges… more
- Robert Half Office Team (Phoenix, AZ)
- …a simple way Education and Experience - 3-5 years experience of customer service in call center . - Minimum of high school diploma or equivalent. Please note that ... responsible for addressing customer service concerns inquiries and activities. The Worksite Representative is responsible for handling specific call types and… more
- TEKsystems (Phoenix, AZ)
- …(Cantonese, Mandarin, Vietnamese, Korean, or Spanish) + At least 2 years of recent call center customer service experience is required + Health plan experience ... Job Title: Member Services Representative (Bilingual Candidates Only) Job Type: Contract 3-6...+ 1 year of healthcare experience in addition to call center experience. + 2+ years of… more
- SMBC (Phoenix, AZ)
- …Abuse, Card, and New Account Fraud + UAT/QA experience + Outbound/Inbound call center experience. **EOE STATEMENT** SMBC provides reasonable accommodations ... to a richer life. **SUMMARY:** As a Fraud Support Representative , you will work with customers and internal teams...back office. + Work with fraud victims in processing claims , assisting in clearing negative impacts of fraud, and… more
- DriveTime (Mesa, AZ)
- …interactions and know how to effectively manage customer conflict while in a fast-paced call center environment. **So, What Kind of Folks Are We Looking for?** ... which provides quality warranty and ancillary products, and a customer-friendly claims process. SilverRock offers a variety of ancillary products and administrative… more
- TEKsystems (Phoenix, AZ)
- …Korean, OR Spanish) Must have: + Bilingual in a language + at least 1 year of call center + at least 1 year of healthcare experience + healthplan exp preferred ... for member questions and concerns regarding benefits, eligibility, referrals, claims and any other aspects of plan benefits and...while maintaining a professional demeanor. Additional Skills & Qualifications Call Center - 2+ years Bilingual in… more
- Molina Healthcare (Chandler, AZ)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
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