- Trustmark (Phoenix, AZ)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key ... Accountabilities: + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues, communicating… more
- Concentrix (Phoenix, AZ)
- … claims experience (healthcare claims preferred for some positions) + Call center experience preferred + Open availability + A high school diploma ... Job Title: Customer Service Representative -Remote (Healthcare Claims ) Job Description **JOB...and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Location: USA, OH,… more
- USAA (Phoenix, AZ)
- …impactful. **The Opportunity** **It is all about learning and growing.** Our Customer Service Claims Representative role may be a new career for you. There's a ... Norterra Drive, Phoenix, AZ 85085)** as a Customer Service Claims Representative . You will be part of...You will be part of an outstanding contact service center , where you will focus on providing claims… more
- Lincoln Financial (Phoenix, AZ)
- …Representative , you will be responsible for answering claimants calls regarding disability and FMLA claims in a call center environment. You will be the ... We are excited to bring on a Telephonic Initiation Representative to join our claimant excellence team supporting Group...point in contact for the employee (member) and initiating claims or leaves to provide a positive customer experience… more
- TEKsystems (Tempe, AZ)
- …in partnership with One Medical* Overview This is an inbound healthcare contact center representative role working for a nationwide primary care practice. ... & Qualifications * Minimum 1 year of high-volume contact center experience and minimum of 1 additional year of...patient facing healthcare service roles (eg, Patient Access Reps, Claims Processors, Pharmacy Benefits Techs, etc.) * Strong written… more
- Concentrix (Phoenix, AZ)
- … Representative - Remote (Healthcare) role include: + 2+ years of call center experience + Experience in a healthcare-related field or benefits/insurance ... Job Title: Customer Service Representative -Remote (Healthcare) Job Description **JOB DESCRIPTION** The Customer...you will: + Provide inbound customer support using a call flow guide + Help customers with healthcare needs… more
- DriveTime (Mesa, AZ)
- …interactions and know how to effectively manage customer conflict while in a fast-paced call center environment. **So, What Kind of Folks Are We Looking for?** ... which provides quality warranty and ancillary products, and a customer-friendly claims process. SilverRock offers a variety of ancillary products and administrative… more
- Wells Fargo (Phoenix, AZ)
- …+ Ability to execute in a fast paced, high demand, metric driven call center environment + Excellent verbal, written, and interpersonal communication skills ... **About this role:** Wells Fargo is seeking an Associate Customer Service Representative in **Everyday Banking.** CSBB Operations delivers a diverse set of… more
- Molina Healthcare (Phoenix, AZ)
- …High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... pharmacy prior authorization requests and/or appeals. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary… more
- Molina Healthcare (AZ)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
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