• Contact Center Data…

    CTG (Phoenix, AZ)
    **CTG is seeking to fill a Contact Center Data and AI Architect opening for our client in Phoenix, AZ.** **Location:** Phoenix, AZ **Duration:** 6 months ... data strategies for migrating both historical and real-time contact center data to the...CCaaS migration. + Support the development of analytics and AI solutions to improve contact center… more
    CTG (07/24/25)
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  • Engineer II - Premium ( AI ; GCP; AWS;…

    CTG (Phoenix, AZ)
    …Phoenix, AZ **Duration:** Ongoing Contract **Duties:** + Serve as a Contact Center Data and AI Architect, supporting CCaaS migration initiatives and ... of data strategies for historical and real-time contact center data migration to... center solutions + Demonstrated success in leading data migrations and AI solution implementations in… more
    CTG (07/17/25)
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  • Contact Center Solution/Technology…

    CTG (Phoenix, AZ)
    …routing logic and Workforce Management (WFM) solutions. + Solid understanding of contact center data , analytics, and AI integration. + Proven ability to ... CCaaS and AI solutions. + Conduct stakeholder interviews to gather contact center requirements and assess downstream application impacts. **Skills:** +… more
    CTG (07/24/25)
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  • Senior Application Architect Contact…

    Humana (Phoenix, AZ)
    …Recording, Workforce Management, AI /ML, Chatbots etc. + Experience integrating contact center applications with other SaaS cloud solution (like Salesforce, ... to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The...as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys… more
    Humana (07/18/25)
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  • Senior Product Manager, AI / Data…

    Evolent (Phoenix, AZ)
    …culture. **What You'll Be Doing:** **Job Summary** We are seeking a highly motivated ** AI / Data Science Product Manager** to lead and manage AI initiatives ... play a key role in identifying, evaluating, and executing AI -driven opportunities while working cross-functionally with data ...internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to… more
    Evolent (07/07/25)
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  • Executive Director, Head of Engineering…

    SMBC (Scottsdale, AZ)
    …CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure . Persons with disabilities may contact our Customer Contact Center toll-free at ... our customers, and we are looking for an ED, Head of Engineering - Data & AI Engineering, who can help lead this mission. If you are passionate about challenging… more
    SMBC (07/10/25)
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  • Sr Director of Product Management - AI…

    Evolent (Phoenix, AZ)
    …clinical experts, frontline staff, and internal stakeholders, while actively collaborating with data science teams to ensure AI models are effectively translated ... suite of healthcare solutions, with a strong focus on ** AI and data science-powered features** . +...internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to… more
    Evolent (07/22/25)
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  • Contact Center Solutions Architect

    Insight Global (Phoenix, AZ)
    Job Description We are seeking a proficient Contact Center Solutions Architect with expertise in both on-premises and CCaaS ( Contact Center as a Service) ... servicing, and customer journey orchestration. This role involves assessing the current contact center architecture and designing a migration roadmap to a… more
    Insight Global (07/12/25)
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  • Contact Center Solution Architect…

    Cognizant (Phoenix, AZ)
    … solutions + Participate in various business stakeholders interview to understand their contact center need and also on downstream application impact **Work ... routing sentiment analysis and more. + Collaborate with internal AI /ML teams to define data -driven automation use...Collaborate with internal AI /ML teams to define data -driven automation use cases and implementation strategy + Work… more
    Cognizant (07/16/25)
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  • Interior Design Senior Project Manager…

    Quality Technology Services, LLC (Phoenix, AZ)
    The Data Center Interior Design Senior Project...us know the nature of your request and your contact information. It's exhilarating to find yourself at a ... a resource to help further develop management skills. The Data Center Interior Design Senior PM will...us as a global leader in digital infrastructure. As AI and cloud technologies fuel the demand for increased… more
    Quality Technology Services, LLC (06/21/25)
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