- CTG (Phoenix, AZ)
- **CTG is seeking to fill a Contact Center Solution / Technology Architect opening for our client in Phoenix, AZ.** **Location:** Phoenix, AZ **Duration:** ... solutions . + Conduct stakeholder interviews to gather contact center requirements and assess downstream application...Minimum 7 years of experience in Contact Center solution architecture and technology … more
- CTG (Phoenix, AZ)
- …**Experience:** + Minimum 6+ years of experience in data engineering, cloud architecture, or contact center technology + 3+ years of hands-on experience with ... Genesys platform components and cloud-based contact center solutions + Demonstrated...+ Demonstrated success in leading data migrations and AI solution implementations in enterprise environments + Experience working with… more
- TEKsystems (Tucson, AZ)
- …including CUCM, Unity Connection, UCCX/UCCE, and related components. * Lead contact center technology initiatives, ensuring seamless integration ... the architecture, deployment, and support of enterprise voice and contact center systems, with deep expertise in...partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more
- Verint Systems, Inc. (Phoenix, AZ)
- …Management programs. Familiarity with Verint or similar products; and/or understanding of Contact Center , cloud technology , call recording, Speech Analytics, ... for solution selling as it relates to our Verint Solutions . **Minimum Requirements:** * Bachelor's Degree in Business Administration or equivalent work… more
- Zoom (Phoenix, AZ)
- What you can expect Zoom is looking to grow its global Contact Center Solution Engineering team. Do you have a passion for working with customers? Do you ... join us here at Zoom! About the Team The Contact Center Solutions Engineer designs,...changing technology and business requirements in the contact center environment Salary Range or On… more
- Cognizant (Phoenix, AZ)
- …solutions + Participate in various business stakeholders interview to understand their contact center need and also on downstream application impact **Work ... **About the role** As a Lead Architect - Technology , you will make an impact by assessing...vendor evaluations and selection process for CCaaS and AI solutions + Assess the current Genesys architecture InfoMart UCS… more
- Sprinklr (AZ)
- …**Required:** + 5+years of experience in telecommunications, cloud communications, or contact center technology . + Proven experience delivering ... will be responsible for the delivery of enterprise voice solutions across our CCaaS and CPaaS platforms in a...**Leadership & Strategy** + Lead the voice implementation and solution delivery strategy across enterprise CCaaS and CPaaS customers.… more
- Verint Systems, Inc. (Phoenix, AZ)
- …Experience in software or technology sector, ideally in customer experience and/or contact center technology space. + Experience with critical thinking, ... around Verint's CX Automation and AI Business Outcomes, Now TM vision and solutions , driving favorable market coverage of Verint. Key focus areas include developing… more
- Humana (Phoenix, AZ)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... govern technical solutions meeting functional/non-functional requirements and drive technology solution implementations + Establish cloud platform governing… more
- Evolent (Phoenix, AZ)
- …work in diverse cross-functional groups to drive product problem-solving and define solution strategy. (Required) + Experience defining novel solutions and ... Stay for the culture. **What You'll Be Doing:** The Solution Strategy & Value team in Evolent's Product organization...end-to-end commercial product strategy and performance for our specialty solutions - the capabilities that power our mission to… more
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