- EDB (Phoenix, AZ)
- …efforts. **What you will bring ** + 5+ years of experience in customer -facing technical support management or equivalent experience + Bachelor's ... stakeholders + Develop and deliver process improvements pertaining to Technical Support operations ** Customer Engagement**...product development and consulting strategies + 5+ years of experience managing technical support teams… more
- Red Hat (Phoenix, AZ)
- …schedule. What you will bring: + 5+ years of experience in a customer -facing technical support or solutions engineering role. + Proven experience ... Red Hat is seeking a Senior Technical Support Engineer with a strong...deployment, and configuration to join our Managed Cloud Services Customer Experience team. This is a US-based… more
- Rocket Software (Phoenix, AZ)
- …**Required** **Qualifications:** + At least 4-8 years of customer facing experience (database admin, technical support etc) working with Enterprise ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
- Cornerstone onDemand (Phoenix, AZ)
- …LXP, etc. is a plus + Minimum of 5 years' experience in a technical customer support role. Preferably with enterprise SaaS solutions. + Excellent written ... The Advanced Technical Support Specialist is responsible for...communication skills are required, including the ability to communicate technical concepts clearly and effectively. + Experience … more
- Amazon (AZ)
- … with Microsoft Office products and applications 2+ years of experience in technical support focused primarily on customer success 2+ years of ... Description At Ring, our Technical Customer Support (CS)...solving customer issues while providing a positive customer experience . Customer Support… more
- Nutanix (Phoenix, AZ)
- …with Heart.** **The Opportunity** Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion ... engagement and proactive support . This is a technical role that requires strong customer management...outcomes. **What You Will Bring** + 8-12 years of experience in customer -facing technical roles,… more
- Highmark Health (Phoenix, AZ)
- …and a strong collaborator, possessing proven experience with Adobe Experience Platform (AEP) and ideally Customer Journey Analytics (CJA). You ... solution alignment to enterprise goals and standards + Perform technical analysis and provide insights to support ...cycle used by our enterprise + 3 years of experience defining system architectures and exploring technical … more
- Confluent (Phoenix, AZ)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Confluent (Phoenix, AZ)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Sprinklr (AZ)
- …and executive level decision makers at large enterprise brands to deliver excellent customer support experience . **Platinum Support Account Manager** ... and Customer portals for case management. + At least five years' experience in technical support , troubleshooting complex issues. + Experience… more