- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Phoenix, AZ)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Prime Therapeutics (Phoenix, AZ)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- Adelante (Phoenix, AZ)
- …detailed reports on program audits, findings, corrective actions, and quality assurance improvements. + Support Customer Service : Assist in resolving ... regulations by conducting regular audits of participant records and service delivery. + Conduct Quality Assurance Reviews: Perform regular evaluations of WIC… more
- Pearl Interactive Network (Phoenix, AZ)
- …(CSRs). This role includes monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and adherence to ... **Pearl Interactive Network** is seeking a detail-oriented and process-driven ** Quality Assurance Analyst** to help monitor, evaluate,...calls and other types of work to evaluate the quality of customer service , accuracy… more
- Graham Packaging Company (Casa Grande, AZ)
- …create a better tomorrow. **Overview** **Graham Packaging Company is looking for a(n) Quality Assurance Inspector based in Casa Grande, AZ. This opening is ... pm through 7:30 am on a 3,2,2,3 schedule.** The Quality Assurance Inspector assures quality ...deadlines, while maintaining a positive attitude and providing exemplary customer service . + Ability to work independently… more
- TTEC (Phoenix, AZ)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Deloitte (Tempe, AZ)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Quality Technology Services, LLC (Phoenix, AZ)
- …QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The ** Quality Assurance Program Manager** (QAM) is primarily responsible for ... quality programs in alignment with the QTS Quality Assurance Program. The QAM will interact...this position is required by law due to federal customer contracts. **PREFERRED QUALIFICATIONS** + Experience with Procore and… more
- Graham Packaging Company (Casa Grande, AZ)
- …and growth. **Overview** **Graham Packaging Company has a new job openings for Quality Assurance Technicians based in Casa Grande, AZ. This opening is ... of quality for bottles as defined by drawings, product specifications and Quality Assurance procedures. Assist in the training of new personnel on the… more