• Director , Voice of Customer…

    Prime Therapeutics (Phoenix, AZ)
    … Voice of Customer and Journeys - Remote **Job Description** The Director Voice of Customer and Journeys oversees teams that drive continuous ... director leads teams that consult, provide insights from voice of customer (VOC) and lead experience...+ Oversee team that develops and maintains understanding of customer journeys to identify brand and … more
    Prime Therapeutics (06/03/25)
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  • Assistant Director , Enterprise Service…

    DriveTime (Tempe, AZ)
    …lives of our customers and our employees by placing a focus on putting the right customer , in the right vehicle, on the right terms and on their path to ownership. ... But What's the Job?** In short, As an Assistant Director of IT, you will be responsible for providing...driving continuous improvement and ensuring the delivery of exceptional customer service. + Expand Service Model: Enhance the existing… more
    DriveTime (04/08/25)
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  • Executive Director , Consumer Digital…

    Banner Health (Phoenix, AZ)
    …SUMMARY Visionary leader responsible for shaping and driving Banner's digital customer engagement platforms with a specific focus on the marketing technology ... (email, SMS, SEO/SEM, social media, programmatic), and the use of CRM ( customer relationships management) and CDP (consumer data platforms) to drive growth and… more
    Banner Health (04/03/25)
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  • Senior Business Architect I

    American Express (Phoenix, AZ)
    …in large scale/enterprise environment + Understanding of Commercial business, processes, products, customer journeys + Business interview / discovery, root cause ... as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact,...Commercial Services (GCS), is focused on powering the best customer experience and driving value through data. With continuous… more
    American Express (05/31/25)
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  • Marketing Strategy Consultant - EnGen

    Highmark Health (Phoenix, AZ)
    …data and/or personas to inform content strategy and/or content deliverables + Analyzes customer journeys to align content with each stage + Stays updated ... key member of the enGen Strategy team (Reports to Director of B to B Marketing with dotted line...performance + Plans for and effectively uses qualitative, quantitative, Voice of the Customer , and data insights… more
    Highmark Health (05/21/25)
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