- Honeywell (Phoenix, AZ)
- …in the industry. + Lead and drive the customer experience program management strategy and initiatives. + Develop and implement customer-centric programs ... MUST HAVE** + 6 + years of experience in customer experience program management or related field. + Knowledge in technical publications process and methods.… more
- Coinbase (Phoenix, AZ)
- …the business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an individual contributor, owning the strategy and ... to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on... program management of our customer experience with… more
- Coinbase (Phoenix, AZ)
- …goals, and driving targeted improvements. *What We're Looking For* * 5+ years in CX program management , project management , or product operations ... Design, prioritizing fixes that deliver measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience, setting quarterly… more
- Coinbase (Phoenix, AZ)
- …automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a critical ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...equivalent experience. * 5+ years of experience in technical program management , preferably in consumer facing experiences.… more
- Coinbase (Phoenix, AZ)
- …regulatory requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
- Stantec (Chandler, AZ)
- …and expertise to manage larger and more complex projects, perform the project management job responsibilities with minimal supervision, and creates a plan to meet ... prepared formats - Multi-Phase project design or multi-phase construction - Management of Domestic and International Projects Your Key Responsibilities - Drive… more
- Tucson Electric Power (Tucson, AZ)
- …of helping us reach this commitment. **What you will do:** + Lead enterprise-wide data-driven decision-making by translating insights into strategies that enhance ... R, and Oracle to uncover actionable insights. + Knowledge and experience using program and applications such as Qualtrics, JD Power, Escalent and Medallia. + Strong… more
- PNC (Phoenix, AZ)
- …and have an opportunity to contribute to the company's success. As a full-time Lead Teller Lead withing PNC's Retail Branch Organization, you will coach Tellers ... handling and problem resolution processes. Assists the Branch Manager in performance management and new hire selection processes. + Coaches, mentors and leads… more
- Concentrix (Phoenix, AZ)
- …the full breadth of Concentrix tech-powered solutions and human-centered services. They lead and manage the opportunity from initial sales qualification to pursuit ... new client relationships from qualification to close. - Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate CX at B2B… more
- Coinbase (Phoenix, AZ)
- …alignment. Attendance is expected and fully supported. As the CX Compliance Program Manager at Coinbase, you'll lead the charge in combating money laundering ... cryptocurrency accessible to everyone. We are seeking an experienced Compliance Program Manager to oversee the execution of high-priority regulatory compliance… more
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