- Arizona Public Service (Phoenix, AZ)
- Major Incident / Incident / Problem Analyst / Senior (ITSM / ITIL) Apply now " Date: Oct 13, 2025 Location: PHOENIX, AZ, US, 85021-1808 Company: APS Our ... business and non-business hours, including weekends to assist with Major Incidents Minimum Requirements Incident / Problem ...to assist with Major Incidents Minimum Requirements Incident / Problem Analyst (ITSM / ITIL) + BS/BA… more
- The Hertz Corporation (Phoenix, AZ)
- …our IT department. In this role, you'll be in charge of leading the incident / problem management process to resolution and restoring our company's provided IT ... manager should excel at multitasking and remain judicious during major incidents. What You'll Do: + Coordinate and oversee...this role, you'll be in charge of leading the incident / problem management process to resolution and restoring… more
- MUFG (Tempe, AZ)
- …of cybersecurity events that include perspectives on the behavior of adversaries. ** Major Responsibilities** + Conduct analysis of artifacts to determine methods of ... and best course of resolution while driving security improvement + Strong Incident Response knowledge and experience + Theoretical and practical knowledge with Mac… more
- CVS Health (Phoenix, AZ)
- …be a vital part of our core ITSM functions, including Major Incident Management to resolve critical outages, Reactive Problem Management to drive post-mortem ... **Reactive Problem Management:** + Join forces with major incident management in Root Cause Analysis...experience in IT Service Management, with a focus on Problem Management or Major Incident … more
- Bank of America (Chandler, AZ)
- …with the Problem Manager to diagnose root causes for complex/high impact major incident / problem management investigations. *Assess monitoring for new ... and continuous improvement. This individual will be engaged in major production triage efforts and work with problem...* Engage as a subject matter expert (SME) in major incident triage efforts, failure scenario modelling… more
- SHI (Phoenix, AZ)
- …management and board review; engage management on recommended actions. + Support Incident Response & Management efforts by identifying risks, providing metrics, and ... plans to drive growth and profitability. + Change Management: Can manage major changes in organizational processes or policies, can facilitate change management… more
- General Dynamics Information Technology (Fort Huachuca, AZ)
- …routine network activities and identifies and resolves routine network problems. + Handles problem that the first-tier of help desk support is unable to resolve. + ... applications development to restore service and/or identify and correct core problem . + Simulates or recreates user problems to resolve operating difficulties.… more
- MUFG (Tempe, AZ)
- …health and compliance for all Business Continuity, Disaster Recovery, and Incident Management deliverables and obligations + Partner with Business Continuity (BC), ... Disaster Recovery (DR), and Incident Management teams to ensure recovery objectives are met...with intent + Always acts with integrity + Iterative problem -solving + Strong presentation capabilities **EDUCATION:** + Degree or… more
- Cayuse Holdings (Phoenix, AZ)
- …and technical support for the resolution of problems, incidents, issues, and emergencies including major incident manage escalation to ITOC and/or Major ... technical troubleshooting assistance, accurately assesses and records problems in the problem management tool + Provide assistance and information to the customer… more
- SHI (Phoenix, AZ)
- …organizational readiness and continuous improvement.** **Serve as the primary incident coordinator, managing response efforts, communications, and reporting during ... plans to drive growth and profitability.** **Change Management: Can manage major changes in organizational processes or policies, can facilitate change management… more
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