- DoorDash (Phoenix, AZ)
- About the Team The Merchant Experience Team at SevenRooms is part of DoorDash's broader Customer Experience and Support Ops organization. We partner ... or similar platforms + You have 1+ years of experience in a high-impact, customer-facing support or strategic account...display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and… more
- DoorDash (Tempe, AZ)
- …Integration Operations Technical Specialist is on the frontlines, providing every merchant a best-in-class integration onboarding experience during their journey ... and transitions to new providers. As part of the Merchant Services Core Onboarding teams, we enable Merchants to...complexity of integrations + Minimum of 2 years of experience with AI tools, SQL, GSheet analytics, MODE and… more
- DoorDash (Phoenix, AZ)
- …of accountability for all workforce planning and real-time execution related to our Merchant support experience . You will lead a cross-functional, hybrid team ... with the ultimate goal of delivering an outstanding customer experience as reliably as possible at scale. About the...Own end-to-end performance of WFM support operations for the Merchant audience + Manage and align in-house and BPO… more
- DoorDash (Tempe, AZ)
- …team is dedicated to retention, satisfaction, and growth of our SMB merchant partners. We're a team of sales, account management, and solutions professionals ... predominantly located in Phoenix, AZ. About the Role The Merchant Success Manager is responsible for a merchant...about you because + You have 3+ years of experience in client-facing sales roles, increasing customer satisfaction, retention,… more
- DoorDash (Tempe, AZ)
- …are our partners. Our team leverages products, optimizing options, and experience establishing communication and engagement with prospects to procure long-term ... merchants and the DoorDash platform. About the Role The Merchant Success Manager is responsible for a merchant...about you because + You have 1+ years of experience in client-facing sales roles, increasing customer satisfaction, retention,… more
- DoorDash (Phoenix, AZ)
- …while accommodating the variable needs of our partners. About the Role Strategic Partner Managers lead the relationship with merchant partners on an ongoing ... partnership terms make sense for both DoorDash and the merchant to result in sustained success and increased sales....Sales teams to ensure merchants have the best possible experience when using our platform We're excited about you… more
- American Express (Phoenix, AZ)
- …and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations & ... (GSOP) team's mission is to deliver a best-in-class premium merchant member experience that will get ...will be closely working with EDO, and you will partner with product and technology subject matter experts (SMEs),… more
- DoorDash (Tempe, AZ)
- …insights to identify opportunities to improve speed, quality, efficiency, effectiveness and merchant experience across POS issue types and providers. + Develop ... confidence in POS Support operations. + Work with the Partner Operations and Product teams to problem solve, scope...right by our merchants to provide a scalable, world-class merchant experience . + You enjoy working methodically… more
- DoorDash (Tempe, AZ)
- …and customer service. You'll be responsible for driving new merchant acquisition and fostering long-term relationships with valuable restaurant partners ... into sales performance and opportunities for improvement. + Cross-Functional Collaboration: Partner with operations, marketing, strategy, and other internal teams to… more
- DoorDash (Tempe, AZ)
- …is responsible for root-causing delivery issues to determine if they are merchant , dasher, or consumer-driven and proactively addressing the problem. While there are ... to determine the appropriate mediation steps + Placing outbound calls to the Consumer, Merchant , or Dasher to prevent the cancellation or late order from occurring +… more