• Offshore Contact Center…

    US Tech Solutions (Phoenix, AZ)
    **Duration: 6 months contract (Hybrid)** **Job Description:** + We are seeking an experienced Offshore Contact Center Quality Analytics Consultant to ... mainly) from our offshore contact center against a new, comprehensive quality framework,...Quality Assurance role within a contact center environment, preferably with experience supporting offshore … more
    US Tech Solutions (08/26/25)
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  • Program Management Lead, Offshore Coding…

    CenterWell (Phoenix, AZ)
    …caring community and help us put health first** The Program Management Lead, Offshore Coding Operations conducts quality assurance audits of medical records and ... leaders. + Serve as liaison and primary point of contact with the offshore (vendor) leaders. +...Regional Coding Leaders, develop strategies for continuous improvement of offshore coding processes and quality . + Post-Visit/… more
    CenterWell (10/23/25)
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  • Amazon Connect Lead Technical Architect

    Deloitte (Tempe, AZ)
    …may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations ... such as Salesforce, SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound… more
    Deloitte (10/01/25)
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  • Senior Technical Delivery Manager

    Concentrix (Phoenix, AZ)
    …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... align development efforts with business needs. + Work with third-party vendors, offshore teams, and technology partners as needed. + Ensure strong collaboration… more
    Concentrix (11/04/25)
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