- CVS Health (Phoenix, AZ)
- …**Required Qualifications** - Demonstrated leadership abilities. - Experience with inbound call center operations. **Preferred Qualifications** - 2 years leading ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
- Humana (Phoenix, AZ)
- …first** We are seeking a dynamic and results-driven Sales Manager to lead our Agnostic Call Center Sales Team within the IFG line of business. This leader will ... proven ability to achieve and exceed key performance metrics in a fast-paced, remote sales environment. The Agnostic Sales Manager leads and grows an internal sales… more
- Molina Healthcare (Scottsdale, AZ)
- …School Diploma P **referred Education:** Associate's degree **Required Experience:** 2-3 years call center experience. **Preferred Experience:** 5 years call ... is hiring a Supervisor, Member Outreach, Training Specialist. This remote role will have a focus on spearheading, facilitating...Managed Care background and/or is familiar with Medicare and Medicaid . + Process based, + Able to build forms… more
- Evolent (Phoenix, AZ)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... improvement, and clinical excellence. + **This position is 100% Remote and can be completed from any state. Multiple...state or federal health care program, including Medicare or Medicaid , and is not identified as an "excluded person"… more
- Molina Healthcare (Scottsdale, AZ)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... as delegated. + Follow policies and procedures for appropriate call resolution or transfer to internal departments as required...up to date. + Effectively communicate general Medicare and Medicaid plan benefits to existing members. + Interact with… more
- Molina Healthcare (AZ)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- Banner Health (Gilbert, AZ)
- …development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center . With comprehensive electronic medical records, physician order entry, digital ... enabled us to achieve Magnet (TM) recognition by the American Nurses Credentialing Center . Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center … more
- Humana (Phoenix, AZ)
- …+ Health Plan experience + Previous Medicare/ Medicaid Experience a plus + Call center or triage experience + Bilingual is a plus **Work-At-Home ... and to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be… more
- Cardinal Health (Phoenix, AZ)
- …experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...Medicare, Medicaid & Commercial payer policies and guidelines for coverage,… more
- CenterWell (Phoenix, AZ)
- …401(k) with Employer Match + Life Insurance/Disability + Paid Time Off/Holidays + Minimal call Travel: While this is a remote position, occasional travel to ... in the medical centers. Work in conjunction with the Center Medical Directors to motivate and provide medical direction...and unrestricted DEA license + Medicare Provider Number + Medicaid Provider Number + Minimum of three to five… more