- CVS Health (Phoenix, AZ)
- …we do it all with heart, each and every day. **Position Summary** The ** Senior Service Advocate ** will perform research inquiries, issues, and escalations ... of the Quantum Program. **In this role, you will:** + Answer questions and resolve issues as single point-of-contact, based on external, largely written communications. + Oversee a caseload of members as assigned. + Take ownership of each contact to resolve… more
- CVS Health (Phoenix, AZ)
- …Ability to seamlessly multi-task while using multiple systems to efficiently provide service to members + Builds a trusting, empathetic relationship with our members ... Qualifications** **Education** + At least 2 years of experience in customer service , healthcare and/or a call center + Demonstrated organizational skills, including… more
- Bank of America (Chandler, AZ)
- Sr . Technology Manager - Analytics and Automation Jersey City, New Jersey;Chandler, Arizona **To proceed with your application, you must be at least 18 years of ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Jersey-City/ Sr -Technology-Manager Analytics-and-Automation\_25033618-2) **Job Description:** At Bank of America, we… more
- **ADP is hiring a Senior Content Developer to create product support solutions.** **_This role is hybrid onsite 3 days a week, it is not remote._** Check out our ... incredible opportunity for a full-time Senior Content Developer with 5+ years' experience. Join our...our team to engage and collaborate with product owners, service team members, human experience professionals, developers, learning designers,… more
- Ford Motor Company (Phoenix, AZ)
- …of Enterprise Techonology Global Digital - is seeking a strategic and inquisitive Senior Manager Digital Retail Experience -- Strategy & Dealer Tools Leader to ... the dealer process and providing dealer sales efficiency. + Advocate for dealer efficiency with digital retail at Point...+ Paid time off for individual and team community service + A generous schedule of paid holidays, including… more
- Cardinal Health (Phoenix, AZ)
- …set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, ... and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and… more
- Proofpoint (Scottsdale, AZ)
- …ensure successful completion of customer engagements by acting as a customer advocate . . Proactively assess and communicate project risks and associated risk ... professional services, sales engineering, or technical support, with an excellent customer service record . Experience in working with multiple customers and have an… more
- Philips (Phoenix, AZ)
- …standards through audits, corrective actions, and compliance initiatives. + Act as the senior advocate for service partners in executive-level discussions, ... **Director, Global Service Partner Management** You will drive the development...You will drive the development and execution of advanced service delivery frameworks to support our Global Sleep &… more
- US Bank (Tempe, AZ)
- …and transformational priorities. As such, you must bring a passion for customer service , advocate for change on behalf of customers, and operate comfortably ... within their roles. + Tracking initiative status and communicating successes to senior management + Identify skill gaps with customers and identify opportunities to… more
- CVS Health (Phoenix, AZ)
- …it all with heart, each and every day. **Position Summary** + Acts as an advocate and subject matter expert guiding the business by serving as a quality champion ... and effectiveness of work processes in claim processing and customer service that impact customer satisfaction, medical cost management, and operational efficiency.… more
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