- US Bank (Little Rock, AR)
- …+ High school diploma or equivalent + Typically, at least 18 months of customer service or related experience **Preferred Skills/ Experience ** + Effective ... excel at-all from Day One. **Job Description** Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems.… more
- Kyndryl (Little Rock, AR)
- …+ Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS adoption and AI/ML… more
- Mister Sparky (Lowell, AR)
- Contact Center Customer Service...checkanddrug screening Nice-to-Haves + Previous experience in customer service, dispatch, or call center roles ... role plays a vital part in supporting daily operations in a fast-paced contact center environment. You'll interact with customers, technicians, dispatchers, and… more
- Mass Markets (AR)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (AR)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Walmart (Bentonville, AR)
- …area. 1 year's supervisory experience . 3 years' experience in customer service/ contact center or related area. **Preferred Qualifications ** ... ability to adapt to changing priorities, processes, and technology in a fast-paced contact center environment. 6. Time management: You have strong time… more
- Humana (Little Rock, AR)
- …+ ** Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... needs and develop architecture solutions and blueprints for the customer experience center platform solutions...Provide best practice recommendations and optimization opportunities within the contact center experience platform +… more
- Hilton (Little Rock, AR)
- …minimum qualifications:** + Two \(2\) years of experience working in a large\-scale contact center \(more than 500 seats\) + Two \(2\) years of experience ... This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in...a workforce management or scheduling role within a large\-scale contact center + Experience using… more
- Teleperformance USA (AR)
- …+ **Bachelor's degree or significant equivalent experience as an Account Manager in the contact center industry** + **2 to 4 years of experience as an ... or project manager preferably working with IVR applications or in the contact center industry** + **Minimum** **requirement** **of** **intermediate Microsoft… more
- Prime Therapeutics (Little Rock, AR)
- …the future of pharmacy with us. **Job Posting Title** Service Delivery Manager ( Contact Center ) **Job Description** The Manager Service Delivery is responsible ... driving medium and large-scale Member Operations client implementations and member experience /client relations in a consistent and effective manner. This position… more
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