- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Southwest Power Pool (Little Rock, AR)
- …in the Real-Time Technical Analysis & Support group reports to the Supervisor , Real-Time Engineering. The Engineer is expected to work with minimal supervision. ... applicable and appropriate activities occurring in the SPP Coordination Center . + Assist the Manager, Operations Engineering and other...administered in a timely fashion. + Serve as a SME for the processes and procedures related to the… more
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