- Bank OZK (Little Rock, AR)
- …about Bank OZK benefits (https://careers.ozk.com/benefits) . Job Purpose & Scope The Quality Assurance (QA) Manager is responsible for developing, implementing, ... in our Bank's call center locations to ensure our customer service aligns with the highest industry...highest industry standards. Leads a team of Risk and Quality Assurance Specialists whose duties include analyzing… more
- Prysmian (Paragould, AR)
- …product costs + Develops new approaches to solve problems identified during quality assurance activities, designs or specifies inspection and testing mechanisms ... current process and process changes. + Documents data obtained during all quality assurance activities, design inspection, and testing mechanisms and equipment,… more
- Bank OZK (Ozark, AR)
- …information as needed to proceed with dispute. + Reviews daily reports for quality assurance , interest payment processing, and audit reports. + Answers ... customer service -related telephone calls, as needed. + Maintains good punctuality and attendance to work. + Follows Reg E and Visa rules and Bank policy,… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Walmart (Bentonville, AR)
- …Door Policy and Walmart values. **What you'll bring ** + **8-10+ years** in quality assurance , customer operations, contact center excellence, or related ... **Position Summary ** Senior Director, Quality Assurance - Health & Wellness... excellence and customer experience** + Lead quality and safety strategic planning, evaluating service … more
- Bank OZK (Little Rock, AR)
- …with procedures. + Recommends improvements to the policies and procedures that affect customer service . + Maintains good punctuality and attendance to work. + ... exacting deadlines in a fast-paced environment. + Ability to demonstrate effective customer service skills. + Ability to demonstrate effective organization,… more
- CVS Health (Jonesboro, AR)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- Entergy (Little Rock, AR)
- …candidates for work visas for this position. **Job Segment:** Quality Assurance , QA, Law, Inspector, Technology, Quality , Customer Service , Legal ... and aligns processes both in-house and with Suppliers regarding Quality Assurance practices. Complete random audits on...environment + CSS Senior: 10+ years experience within a customer service environment. Preferred: Quality … more
- Lockheed Martin (Fort Smith, AR)
- …Management system and Safety of Flight\. *Supports development and implementation of Quality Assurance plans, policies, and audit schedules with site personnel\. ... closure, including evaluation and acceptance of responses\. *Training personnel on LM Quality Assurance systems for documenting non\-conformances\. *Act as the… more
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