- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** Manages consistent customer service delivery by performing quality audits delivering feedback to agents and ... managers on success areas and improvement opportunities assessing individual coordinator customer service levels analyzing key quality drivers creating and… more
- CGI Technologies and Solutions, Inc. (Hot Springs, AR)
- …Well-being programs \#CGIFederalJob \#PassportUS **Skills:** + Analytical Thinking + Customer Service & Support + Project Management + Quality Management + ... ** Quality Assurance Evaluator** **Category:** Testing/ Quality...Management Team - Documenting and reporting on product and service quality levels. - Identify and report… more
- Mass Markets (AR)
- …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... ensuring the highest level of service quality within our call center operations....for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** **Senior Manager of Quality Assurance Fashion** At Walmart, we help people save money so they can live better. This ... the future of retail. As a **Senior Manager of Quality Assurance Fashion** you will have the...there are no preferred qualifications._ Assessing training programs and customer service levels in a production, sales,… more
- Defense Contract Management Agency (Camden, AR)
- …are met. Requirements Conditions of Employment Qualifications To qualify for a Quality Assurance Specialist, your resume and supporting documentation must ... the full range of principles, concepts, and methodologies related to the quality assurance functional programs. Establish process measurement points and… more
- Cardinal Health (Little Rock, AR)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Bank OZK (Little Rock, AR)
- …both verbally and in writing. + Ability to demonstrate excellent and effective customer service skills. + Ability to demonstrate effective organization, critical ... thinking, analytical and problem-solving skills. + Ability to work effectively and demonstrate flexibility in a continually changing environment. + Ability demonstrate attention to detail. + Ability to travel to Data Centers within the Bank's footprint with… more
- Vontier (Little Rock, AR)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- CVS Health (Russellville, AR)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more