- Bank OZK (Little Rock, AR)
- …includes acceptable use and consequences of non-compliance. + Assists in resolving service desk security emails and escalates security incidents by coordinating ... and collaborating with the SOC (Security Operations Center), Help Desk , IT , Risk teams and LOBs to...Access Management Program efforts by serving as IDAM System Analyst and completes daily processing, upkeep, configuration, and operation… more
- The Kinetic Group (Lonoke, AR)
- …companies in the defense, security, automotive, aerospace and rail industries. The Client Service Analyst is responsible for providing technical support to end ... remote users and plays a key part in maintaining IT service quality and user satisfaction. This...hardware and software systems. + Respond to and resolve service desk tickets in a timely manner.… more
- SAIC (AR)
- **Description** SAIC is hiring a Tier 2 Service Desk Agent to support our Digital Workspace Multi-Client Service Desk . Remote role can be worked anywhere ... customer productively by providing superior technical, customer-focused high-value support service . We foster teamwork and provide continuous improvement in… more
- GovCIO (Little Rock, AR)
- **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). The ... Help Desk Analyst supports the IAM Operations and... training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff… more
- Robert Half Technology (Little Rock, AR)
- …higher-level support personnel. + Document issues and resolutions in the help desk system. + Assist with onboarding/offboarding tasks such as account setup, hardware ... installations and updates under supervision. + Provide guidance on IT policies and procedures to end users. Requirements +...Active Directory, and VPN + Strong communication and customer service skills. + Ability to follow instructions and work… more
- State of Arkansas (Little Rock, AR)
- USER SUPPORT ANALYST Date: Oct 28, 2025 Req ID: 53839 Location: Little Rock, AR, US, 72201 Category: AR TEACHER RETIREMENT SYSTEM Anticipated Starting Salary: ... Position Information Job Series:User Support - Career-path Classification:User Support Analyst Class Code:IUS01P Pay Grade:IST04 Salary Range:$54,924 - $89,613 Job… more
- Humana (Little Rock, AR)
- …reporting channels such as the Security Incident email ( ###@humana.com ) and the IT Service Desk . **CASB (Cloud Access Security Broker) Responsibilities:** ... and help us put health first** The Senior Data Protection Security Investigations Analyst conducts level two triage of insider threat events including analysis of… more
