- CAI (Little Rock, AR)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Mass Markets (AR)
- …we have established ourselves as a trusted partner in the industry. This position supports customer service , technical support , and customer sales ... and customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or… more
- Mass Markets (AR)
- …your team and customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or ... others. In this role, you will provide full life-cycle customer service and a ssist customers in...of customers each week across the country to resolve support issues, sell new products and services, and ensure… more
- Mass Markets (AR)
- …we have established ourselves as a trusted partner in the industry. This position supports customer service , technical support , and customer sales ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and… more
- Confluent (Little Rock, AR)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Little Rock, AR)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Mass Markets (AR)
- …customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION ... trusted partner in the industry. This position is a technical support role, troubleshooting VoIP Phones, Data...resolve support issues and ensure a best-in-class customer experience. In addition to providing exceptional service… more
- EDB (Little Rock, AR)
- …and key stakeholders + Develop and deliver process improvements pertaining to Technical Support operations ** Customer Engagement** + Direct communication ... for new opportunities. + Formulate operational plans based on customer needs, service model and business goals....will bring ** + 5+ years of experience in customer -facing technical support management or… more
- Cornerstone onDemand (Little Rock, AR)
- …LMS, HRIS, LXP, etc. is a plus + Minimum of 5 years' experience in a technical customer support role. Preferably with enterprise SaaS solutions. + Excellent ... The Advanced Technical Support Specialist is responsible for...The Advanced Technical Support Specialist is responsible for providing world-class ...**In this role you will ** + Respond to customer cases in line with service level… more
- Mass Markets (AR)
- …commensurate with experience. While prior contact center experience isn't required, experience in customer service , technical support , inside sales, or ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales… more