- Sedgwick (Little Rock, AR)
- …to Work(R) Fortune Best Workplaces in Financial Services & Insurance Workforce Analytics & Productivity Monitoring Analyst **PRIMARY PURPOSE OF THE ... candidate will be responsible for administering and supporting workforce analytics and productivity monitoring platforms, ensuring optimal configuration,… more
- Walmart (Bentonville, AR)
- …Lead product direction for **core CCaaS capabilities** including IVR, call routing, workforce engagement management, analytics , quality monitoring , and ... + Stay ahead of trends in **cloud contact center, speech analytics , workforce optimization, and generative AI** to guide future innovation. + Champion… more
- Cayuse Holdings (Little Rock, AR)
- …the Exchange's workflows. + Oversee tool integration efforts, including Reporting and Analytics tools and Workforce Management platforms, to ensure seamless ... the State's Exchange program or similar public health system projects. + Knowledge of Workforce Management tools and analytics . + 5+ years of experience in… more
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