- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Acxiom (Austin, TX)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- Michaels (Georgetown, TX)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - GEORGETOWN, TX Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Nelnet (Austin, TX)
- …where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support, customer success, or client-facing technical roles** **3+ years of hands-on… more
- Amazon (Austin, TX)
- …computing infrastructures and applications into the cloud. The AWS Startup Acquisition and Customer Experience (ACE) team is seeking a talented, driven, and ... the US, #1 most innovative, and # 1 in customer service. Amazon's technology business (AWS) has a history...detail-oriented Startup Program Manager to join an organization that is responsible for… more
- Omnicell (Austin, TX)
- …we're looking for a **Critical Account Manager (CAM)** to join our ** Customer Experience Strategy** team. In this strategic role, you'll collaborate with ... lead high-visibility initiatives, influence executive stakeholders, and shape the future of customer experience at Omnicell. **What You'll Do** **Purpose:** Lead… more
- Bridgestone Americas (Austin, TX)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- SHI (Austin, TX)
- …and ensuring a positive customer experience with SHI. The Customer Success Manager is responsible for onboarding customers, guiding them through their ... in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention...with customers and internal teams to ensure a positive customer experience and foster trust. This position… more
- Wolters Kluwer (Austin, TX)
- …trusted advisor, escalation point, and mentor-driving continuous improvement in customer experience , internal processes, and cross-functional collaboration. Your ... **Senior Customer Service Technical Specialist (Account Manager -CSAM)...or related field (Master's preferred). + 7+ years of experience in enterprise technical support, customer success,… more
- SpaceX (Bastrop, TX)
- …customers. + Continuously monitor enterprise industry trends and best practices to enhance customer experience . + Collaborate + Work with internal leaders and ... Sr. Manager , Enterprise Customer Success (Starlink) Bastrop,...QUALIFICATIONS: + Bachelor's degree and 7+ years of professional experience in customer operations, customer … more