- Amazon (Austin, TX)
- …SWAT team focused on AWS's most critical customers, reporting directly to the Head of Customer Success for AWS Supply Chain. This is an excellent opportunity to ... adoption. Conduct customer briefing and use the customer feedback to continually improve the product ...from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- SHI (Austin, TX)
- …you need to thrive - in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention and growth of SHI ... Microsoft business within a given region. The Customer Success Manager will work...role + Plan and conduct regular Customer Success Reviews (CSRs) or meetings to review product… more
- Ford Motor Company (Austin, TX)
- …Care Product Management team is looking for a Senior Product Manager to lead a critical customer -facing area: bringing the Vehicle Care experience to ... specific digital product launch as the Lead Product Manager . **Even better, you may have...and working with KPIs and OKRs to measure mobile product success . + Experience facilitating user interviews,… more
- Sage (Austin, TX)
- Customer Success Manager Job Description: The primary role of the Customer Success Manager is to help our customers achieve their business goals ... and growing their business relationship with Inventory Planner. The Customer Success Manager will be...customer engagements * Record and feedback areas of product improvement via the appropriate channels Assist with set-up… more
- MongoDB (Austin, TX)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... candidate will have + 7+ years experience working in Customer Success , Account Management, Client Services or...signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we'll… more
- ActiveProspect, Inc. (Austin, TX)
- …for documenting prior express written consent for TCPA compliance. Job Summary The Senior Customer Success Manager (Sr. CSM) serves as a trusted advisor ... Leadership + Partner closely with Sales, Implementation, Support, and Product teams to ensure a seamless customer ... customer information and interactions in CRM and customer success platforms (eg, Salesforce). + Contribute… more
- Amazon (Austin, TX)
- …needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...Cross-Functional Leadership * Lead cross-functional initiatives that span delivery, product , and GTM teams to improve overall customer… more
- Pearson (Austin, TX)
- We are actively seeking a Customer Success Manager to work with our NOAM Education Sales team. This position is responsible for contributing to sales and ... new accounts. They will proactively reach out to the new accounts to ensure success . **PRIMARY RESPONSIBILITIES** ** Customer Success :** + Work with new… more
- IBM (Austin, TX)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully ... IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role...large language models. You will work closely with customers, product managers, and development teams to understand client business… more
- Amazon (Austin, TX)
- …team is seeking a smart, creative, and self-directed Sr Product Marketing Manager to lead our customer insights & campaign strategy. In this role, ... The role requires innovative thinking, strong dive deep skills as well as customer and quality focus. Our ideal candidate has technical expertise and demonstrated… more