• Cloud Contact Center…

    Leidos (Baltimore, MD)
    **Description** Leidos is seeking a ** Cloud Contact Center Support Specialist** to be part of the mission solution and help lead SSA's Digital Modernization ... scheduling. This role is crucial in ensuring the smooth operation of cloud -based contact center services, driving both agent performance and customer… more
    Leidos (08/10/25)
    - Related Jobs

  • Family Technical Support L1 Analyst

    Pearson (Annapolis, MD)
    …Summary** **:** Family Technical Support will work remotely as part of our contact center primarily providing technical support services to students and ... manage stressful situations in a calm, courteous and efficient manner + Prior technical contact center / Help Desk experience required + Strong working knowledge… more
    Pearson (09/11/25)
    - Related Jobs

  • Remote Dialer Operations Analyst II

    Carrington (Owings Mills, MD)
    **Come join our amazing team and work remote from home!** The Dialer Operations Analyst II will execute, design, manage and analyze all daily dialer campaigns and ... or exceed defined KPIs, such as penetration, right party contact rate, abandonment rate, compliance and quality testing. +...two to three (2-3) years' related technical or call center experience, with automated dialer management in a blended… more
    Carrington (08/20/25)
    - Related Jobs