- Terumo Medical Corporation (Baltimore, MD)
- … customer complaints (ie adverse events, product performance reports, etc.) to Quality Assurance (QA), and by ensuring all promotional messaging (ie branding ... Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high- quality medical devices used in a broad range of applications for… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Bob's Discount Furniture (Aberdeen, MD)
- Job TitleQuality Assurance Inspector Job OverviewThe Furniture Quality Assurance (QA) Inspector ensures that products manufactured by vendor partners meet ... equipment, materials, process or personnel and report findings to Quality Assurance Group. + Assist in the...Parts and Merchandising to enhance all business functions including Customer Service , Delivery and all aspects of… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... is seeking a skilled military veteran or IC Agency counterpart to support customer operations. This critical role serves a national intelligence agency in a complex,… more
- Leidos (Columbia, MD)
- …with quality management systems (QMS), continual improvement process, quality assurance , including compliance with internal and external specifications ... **Description** ** Quality Engineering & Control Business Area Manager** **for**...Engineering & Control (QEC) Manager to join our Mission Assurance organization in support of our Cyber and Analytics… more
- CVS Health (Baltimore, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Colossal Contracting, LLC (Annapolis, MD)
- Customer Service Representative Annapolis, MD (http://maps.google.com/maps?q=Annapolis+MD+USA+21401) * Operations Description Colossal Contracting, LLC is ... looking for a Customer Service Representative to work out of...Responsibilities + Proactively reach out to clients to perform quality assurance checks. + Work with sales… more
- CVS Health (Glen Burnie, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Annapolis, MD)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
