- Pearson (Annapolis, MD)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- National Security Agency/Central Security Service (Fort Meade, MD)
- …field of captioning. They are on the front lines of delivering the best in customer service , technical support , administrative and management services in ... services; caption complex subject matter in a variety of classified, highly technical , sensitive and unique situations as well as training and informational… more
- Cognizant (Annapolis, MD)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- Amazon (Jessup, MD)
- …ensure the success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial ... Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using... service to Enterprise customers - Working with customer support peers around the globe to… more
- Medtronic (Baltimore, MD)
- …(FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves installing, ... minimum of 4 years** **of clinical field service , technical internship or clinical customer support experience.** **Level IV** **: Requires minimum of… more
- CAI (Annapolis, MD)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + Minimum 6 months' of customer… more
- Oracle (Annapolis, MD)
- … support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Tennant Company (Baltimore, MD)
- …PPE. * Collaboratewith internal partners such as sales, customer service , technical assistance, field service support , and other technicians to ... creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service , and support functions across the globe, your journey at Tennant… more
- Oracle (Annapolis, MD)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Pearson (Annapolis, MD)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and… more
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