• Expert Consultant - Solution Customer…

    Acxiom (Annapolis, MD)
    The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ... measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting… more
    Acxiom (09/04/25)
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  • Customer Success Manager

    Pearson (Annapolis, MD)
    We are actively seeking a Customer Success Manager to work with our NOAM Education Sales team. This position is responsible for contributing to sales and ... They will proactively reach out to the new accounts to ensure success . **PRIMARY RESPONSIBILITIES** ** Customer Success :** + Work with new accounts to ensure… more
    Pearson (09/09/25)
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  • Customer Success Manager

    Cleo (Annapolis, MD)
    ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of ... + 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success , Sales/Account Management, Professional Services, or a related field +… more
    Cleo (08/27/25)
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  • Strategic Customer Success…

    Confluent (Annapolis, MD)
    …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
    Confluent (07/03/25)
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  • Customer Success Manager

    Datavant (Annapolis, MD)
    …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS ... business model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be successful… more
    Datavant (07/31/25)
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  • Sr Clinical Implementation Manager

    EBSCO Information Services (Annapolis, MD)
    …end-to-end technical implementation process for EBSCO Clinical Decisions products Working with the Customer Success Manager and understanding the overall ... timelines, resources, and budgets to ensure project milestones are met. Consult Customer Success Manager on key performance indicators to evaluate the … more
    EBSCO Information Services (07/17/25)
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  • Customer Account Specialist, FOLIO

    EBSCO Information Services (Annapolis, MD)
    …(CAS) will manage a specific group of customers and act as the primary customer support, success , and relationship manager for FOLIO customers. This ... with the FOLIO PM, Development, Hosting, and Implementation teams to understand customer needs, gain technical insight in order to provide support, and better… more
    EBSCO Information Services (09/11/25)
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  • Sr. Analyst

    Verint Systems, Inc. (Annapolis, MD)
    …Reporting, Dashboards, ad hoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
    Verint Systems, Inc. (08/22/25)
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  • Client Success Manager

    Norstella (Annapolis, MD)
    Client Success Manager Company: Citeline Location: Remote, United States Date Posted: Sep 5, 2025 Employment Type: Full Time Job ID: R-1457 **Description** ... organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and… more
    Norstella (09/05/25)
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  • Delivery Success Manager

    Cornerstone onDemand (Baltimore, MD)
    **Summary:** The Delivery Success Manager (DSM) is responsible for ensuring the quality and successful delivery of services by our extended network of service ... expertise, project management skills, and a proactive approach to ensuring customer success through our partner ecosystem. **Responsibilities:** **Engagement &… more
    Cornerstone onDemand (09/07/25)
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