- TAI (Pikesville, MD)
- **About the Role:** The Desktop Support Specialist will support Tier I through Tier II level software and hardware desktop issues. The focus ... of this position will be desktop support while also working directly with end users in a helpful and customer service-oriented manner. This vital role involves… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support . They will ... support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize...support to users, including e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS application Requirements… more