• Director , Customer…

    Prime Therapeutics (Annapolis, MD)
    … Director , Customer Experience & Omnichannel **Job Description** The Director Customer Experience & Omnichannel leads a team to identify ... problems and help them to achieve their goals. This position develops Customer Experience strategies for multiple customer types (member, clients, health… more
    Prime Therapeutics (09/04/25)
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  • Associate Creative Director , Copy

    OneMain Financial (Baltimore, MD)
    …with peers and coworkers and create an inclusive creative environment . Demonstrated experience in working with an omnichannel content strategy . Solid presenter ... The Associate Creative Director , Copy is responsible for all copy generated...will the ability to tell stories across channels. Combining experience in content strategy, brand adherence and copywriting, the… more
    OneMain Financial (08/11/25)
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  • Associate Director , Commercial Data…

    Otsuka America Pharmaceutical Inc. (Annapolis, MD)
    **Job Summary** The Associate Director (AD), Commercial Data Management (CDM) within Data Enablement (DE) for Business Analysis (BA) is accountable for strategically ... and utility of Otsuka's data assets. **Job Description** Reporting to the Director CDM, this role will be responsible for providing strategic insight and… more
    Otsuka America Pharmaceutical Inc. (08/13/25)
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  • Director , Consult Partner - Contact Center…

    Kyndryl (Annapolis, MD)
    …such as Agentic AI. The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation programs with a passion for ... center transformations. + Guide cross-functional consultants to design and implement customer experience (CX) transformation strategies. + Drive modernization of… more
    Kyndryl (07/29/25)
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  • DIR Support Shared Services

    Lumen (Annapolis, MD)
    …Monitor customer feedback and implement improvements to enhance the customer experience . Resource Allocation and Optimization: + Allocate resources ... in making data-driven decisions and improving overall support quality. Enhance Customer Experience : + Personalized Support: Develop personalized support… more
    Lumen (09/12/25)
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