- The Hertz Corporation (Annapolis, MD)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Acxiom (Annapolis, MD)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- Michaels (Columbia, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-COLUMBIA, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Nelnet (Annapolis, MD)
- …where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support, customer success, or client-facing technical roles** **3+ years of hands-on… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …of related experience **US Citizenship Required:** Yes **Job Description:** Customer Facing Technical Manager Deliver simple solutions to complex problems ... Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Customer Relationships,Leadership,Service Delivery ** Experience :** 5 + years...as a Customer Facing Technical Manager at GDIT. Here,… more
- Ford Motor Company (Annapolis, MD)
- …team is looking for a Senior Product Manager to lead a critical customer -facing area: bringing the Vehicle Care experience to life in the FordPass mobile ... and key results (OKRs) for the FordPass Vehicle Care experience . Analyze usage data, customer feedback, and...a specific digital product launch as the Lead Product Manager . **Even better, you may have ** + Proven… more
- Cardinal Health (Annapolis, MD)
- …commercializing and monitoring the appropriate products and services. **_The Senior Marketing Manager , Customer Insights & Advisory Boards, is responsible for ... to empower sales and strategy teams. **_Job Summary_** The **_Senior Marketing Manager , Customer Insights & Advisory_** **_Boards,_** is responsible for shaping… more
- Acosta Group (Baltimore, MD)
- ** Customer Manager Associate** **General Information** **Company:** ACO-US **Location:** BALTIMORE, Maryland, 21209 **Ref #:** 83398 **Function:** Merchandising ... **Employment Duration:** Full-time **Description and Requirements** **Overview** : The Associate Customer Manager will cover the territory & surrounding area… more
- Confluent (Annapolis, MD)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models + Experience running… more
- Cardinal Health (Annapolis, MD)
- **Job Summary** The Manager - Customer Training is responsible for leading a team of customer training consultants and executing strategic, goal-aligned ... 8+ years of experience in Learning & Development, Leading teams, or Customer Training, with a focus on instructional design and facilitation preferred + … more