- CAI (Annapolis, MD)
- Bilingual Service Desk Analyst (Turkish/English) **Req number:** R6134 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... neurodiversity to the enterprise. **Job Summary** As a Bilingual (Turkish/English) Service Desk Analyst , you will be responsible for providing support… more
- CAI (Annapolis, MD)
- …Type** Part time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Turkish/English) Service Desk Analyst , you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both… more
- TEKsystems (Halethorpe, MD)
- We are seeking a dedicated and technically proficient Service Desk Analyst . This role is responsible for handling inbound inquiries via phone, email, and ... Maintain accurate documentation of incidents and resolutions using help desk ticketing systems Required Experience: + 1-2 years of...Experience: + 1-2 years of experience in a help desk or call center environment + Familiarity with help… more
- BigBear.ai (Columbia, MD)
- Overview BigBear.ai is seeking a Service Desk Analyst to resolve technical issues and provide prompt solutions to ensure smooth operations and customer ... + Experience with JIRA ticketing process and reporting capabilities or similiar service desk software What we'd like you to have + Basic understanding of… more
- TEKsystems (Baltimore, MD)
- Our client is seeking a highly motivated and technically skilled Service Desk Analyst . This role is primarily responsible for providing first-line technical ... connectivity, Windows 10 troubleshooting, and VPN support. Following initial training, the analyst may be required to travel to client sites to provide in-person… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal ... desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, service and technical… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... experience in the work force sometime during their final 180 days of active-duty service . The intern will actively train on meaningful projects and work closely with… more
- CACI International (Annapolis Junction, MD)
- Client Requirements Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... **The Opportunity:** Join our team as a Client Requirements Analyst where you will play a crucial role in...Follow and uphold current Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs). + Respond to complicated user… more
- System One (Baltimore, MD)
- …capacity and scalability planning. + Manage incidents and change processes in JIRA Service Desk . + Work rotational shifts, including overtime when required. ... Job Title: Informatica Administrator/ Analyst Location: Baltimore, MD Type: Contract Contract End Date: 6/30/2028 Work Model: Hybrid (on-site or remote on specific… more