- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …. + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- The Tier 2 Technical Support Operations...research, resolution (via SOP) or escalations of tickets to Tier 3 . + Analysis of ticket types and ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National.... + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering… more
- IT Veterans (Annapolis Junction, MD)
- …Unified Communications (UC) and Audio Visual Multi-Media (AVMM) systems. The Tier 3 Engineer will serve as a senior technical resource, resolving escalated ... Tier 3 Unified Communications/Audio Visual Engineer...(LMR), and secure AVMM environments. This role requires advanced technical knowledge, strong problem-solving ability, and the capability to… more
- GovCIO (Annapolis, MD)
- …seeking an Associate Service Desk Technician - Tier I to deliver exceptional first- tier technical support to our nation's Veterans. to provide first- ... tier technical support to Veterans and VA providers....tier technical support to Veterans and VA providers. This role focuses...3 (Sun) **WHAT YOU'LL BE DOING** As a Tier 1, you will have a strong passion for… more
- CACI International (Annapolis Junction, MD)
- Network Engineer Tier 3 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... **Opportunity:** Team CACI is seeking a Senior Network Engineer to support an Intelligence Community customer's diverse network infrastructure, including CAN, LAN,… more
- General Dynamics Information Technology (Elkridge, MD)
- …Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Computer Hardware,Hardware Troubleshooting,Troubleshooting **Experience:** ... and conducting training either on-site or over-the-phone. + Provides technical assistance and support related to computer...TO SUCCEED: + Required Education and Experience: HS/GED + ** 3 + years** + Certifications: DoD Manual 8570.01-M at the… more
- Humana (Annapolis, MD)
- …in Stars/HEDIS data, regulatory requirements, and agile product development, and 3 tier software development and technical support for critical systems. ... part of our caring community and help us put health first** The Lead, Technical Product Owner requires someone known for creative problem solving. This role solves… more
- Oracle (Annapolis, MD)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Synergy ECP (Annapolis Junction, MD)
- SIGINT Systems Engineer 3 (SW support ) Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA) Description We are searching for cleared ... assist in the preparation of a work product in Technical Process Areas associated with ISO/IEC 15288. The ideal...background, experience with Linux, REDHAWK, Python, C++, MATLAB, and Tier 2 Systems Support . Requirements Requires aBachelors… more
- Jovian Concepts, Inc. (Annapolis, MD)
- …Administrator Level 3 ","companyName":"Jovian Concepts, ... \n Jovian Concepts, Inc is looking to hire a\x26nbsp;System Administrator Level 3 for a great opportunity in the Annapolis Junction area.\x26nbsp; \x26nbsp;This role… more
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