• Cisco Contact Center Support Engineer…

    TEKsystems (New York, NY)
    …technical issues related to Unified Communications and Contact Center functionality, including call routing, agent logins, IVR menus, recordings, and ... 1) 4-6 years of proven experience analyzing and supporting unified communications and contact center ...indicators (KPIs) such as the volume of UC and Call Center tickets, the frequency of recurring… more
    TEKsystems (01/16/26)
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  • Senior Lead - VOIP Engineer

    Sprinklr (New York, NY)
    …to do three things: + Lead a new category of enterprise software that we call Unified -CXM. + Empower companies to deliver next generation, unified engagement ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management ( Unified -CXM), empowering brands to deliver extraordinary experiences… more
    Sprinklr (12/21/25)
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  • VoIP Network Analyst

    TEKsystems (New York, NY)
    …technical issues related to Unified Communications and Contact Center functionality, including call routing, agent logins, IVR menus, recordings, and ... The position will report to the Associate Director of Unified Communication Engineering, the Cisco Contact Center ...indicators (KPIs) such as the volume of UC and Call Center tickets, the frequency of recurring… more
    TEKsystems (01/16/26)
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  • Associate Director, Medical Omnichannel Data…

    Otsuka America Pharmaceutical Inc. (Princeton, NJ)
    …to extract insights from unstructured medical texts, such as clinical notes or call center transcripts. + Identifying relevant data drivers (features) that can ... CRM systems, social media, email platforms) to create a unified view of stakeholder interactions. + Apply natural language...you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe… more
    Otsuka America Pharmaceutical Inc. (12/02/25)
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  • Senior WW Spec Seller, Connect, Namer, AWS

    Amazon (New York, NY)
    …on large-scale engagements - Deep CX background with extensive knowledge of Contact Center , VDI, or Unified Communications business - Experience managing ... technology experience - Experience in a customer-facing role in the contact center or call center technology industry - Demonstrated success in partner… more
    Amazon (01/17/26)
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  • Senior WW Spec Seller, Connect, Public Sector, AWS

    Amazon (New York, NY)
    …customers execute on large-scale engagements - Deep CX background with knowledge of Contact Center , VDI, or Unified Communications business - Knowledge of ... metrics experience - Experience in a customer-facing role in the contact center or call center technology industry - Demonstrated success in partner… more
    Amazon (01/17/26)
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