- iconectiv (Bridgewater, NJ)
- …more information, visit www.iconectiv.com . Follow us on X and Linkedln. **Responsibilities:** Customer service and other soft skills are vital, while basic PC, ... and standard (off the shelf) client software while providing outstanding customer service . The person that demonstrates initiative and self-direction… more
- ERP International (New York, NY)
- …( www.erpinternational.com ) is currently seeking a Full Time, On Site mid-level ** Service Desk /Infrastructure System Analyst Engineer** to support our ... Details and Tasks:** + Support and respond to tickets for ongoing complex Service Desk /System Engineering activities using ServiceNow for supporting the DFC IT… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the...- Record user interaction and categorical data in designated customer services platforms, eg JIRA; - Propose updates to… more
- SHI (Somerset, NJ)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... + Regularly meet or exceed performance targets for ticket resolution, customer satisfaction, and service desk metrics. + Participate in special projects,… more
- Comcast (New York, NY)
- …nine countries and can insert advertisements around the world. **Job Summary** The Deal Desk Sr. Analyst plays a key role in driving operational excellence ... margin improvement. This role will report to the Director, Deal Desk . **Job Description** **Key Responsibilities** **Operations** **& Analytics** + Own end-to-end… more
- Cognizant (Bridgewater, NJ)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center...Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations.… more
- SHI (Somerset, NJ)
- … Customer technology-related incidents. We are looking for someone with excellent customer service / service desk skills, creative troubleshooting ... has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is...to the maintenance and support of SHI's Cloud Support customer environment, providing a single view to the organization… more
- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... serves as the City Chief Procurement Officer. JOB DESCRIPTION: ANALYST MOCS team members operate in a fast-paced, collaborative,...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- TEKsystems (New York, NY)
- Description JOB SUMMARY & OBJECTIVES The Service Desk Analyst is responsible for providing telephone and remote support for Firm applications, PCs, laptops, ... Strong attention to detail, analytical and problem solving skills * Strong customer service skills * Ability to master functionality of new Firm applications… more
- Robert Half Technology (Princeton, NJ)
- Description We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical ... participate in system updates and rollouts. * Provide exceptional customer service and communicate effectively with users...1-3 years of experience in IT support or help desk roles. * Proficiency in Windows operating systems, Microsoft… more
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